CleanCloud

Rafael

Adem Aziz

George

Workflow

Customize ready-by days, exclude specific days, and account for store closures to streamline your workflow in CleanCloud.

Optimizing Workflow with Default Ready-By Settings

Learn how to set a limit on the number of pieces in a single order to streamline workflow and prevent overloading orders.

Setting a Maximum Number of Pieces per Order

Learn how to activate the Auto Refresh feature for the Clean, Ready, and Pickups pages to ensure your devices have the latest information.

How to Enable Auto Refresh for Tables

Learn how to track the process of individual garments in your store using CleanCloud’s garment tracking feature from the Cleaning page.

How to Track Individual Garments in Store

Quickly create and edit orders in CleanCloud with the Quick Drop (Fast Orders) feature, perfect for busy periods and fast order processing.

How to Use the Quick Drop Feature

Enable and manage in-store orders in CleanCloud via app, web, or POS, including first-order discounts for new customers.

Setting Up and Managing In-Store Orders in CleanCloud

Learn how to add and configure multiple work stations in CleanCloud, each with its own hardware and settings, to streamline your operations.

Setting Up Stations in CleanCloud

General Settings

Learn how to configure mandatory fields when creating a new customer in CleanCloud, ensuring essential details are always captured.

Mandatory Fields in CleanCloud

Learn how to enable and use Google Places integration in CleanCloud to speed up customer address entry with autocomplete suggestions.

Customer Address Autocomplete in CleanCloud

Learn how to enable and configure the Split Tickets feature, allowing orders to be split based on pieces, slot space, or sections.

Split Tickets Setup in CleanCloud

Learn how to enable a visible pieces count on the New Order Page to keep track of items before submitting an order.

Visible Pieces Count on the New Order Page

Enable the Pay All Orders option to charge customers for unpaid orders when creating a new order, simplifying payment processing.

Charge Customer's Unpaid Orders from the New Order Page

Learn how to customize the product button width, color, and text on the New Order page in CleanCloud.

Changing Product Button Details

Learn how to set up Quick Notes in CleanCloud to streamline order management. Add preset notes for easy use on the New Order page.

How to Add Quick Notes in CleanCloud

Discover the new CleanCloud Calendar tool: larger view, flexible scheduling and order editing to streamline in-store and delivery workflows.

Calendar Tool Update: Winter 2024

Learn how to stop orders from defaulting to Pickup and Delivery in CleanCloud by adjusting customer address settings in the POS.

Why Are Orders Defaulting to Pickup and Delivery in the POS?

New Order Page

Learn how to activate and configure the Detailing Page in CleanCloud to review and confirm orders before proceeding to the cleaning stage.

How to Set Up the Detailing Page in CleanCloud

Learn how to quickly copy item details to similar items in an order, saving time and improving efficiency in CleanCloud.

Quick Copy Item Details with the Copy Details Button

Learn how to assign coloured tags to business sections using the lot-based system on the Detailing Page for better order organization.

Lot Based System for the Detailing Page

Streamline your dry cleaning process with the Detailing stage and Pay on Collection workflow to ensure customers pay the final price.

Dry Cleaning Recommended Workflow (Pay on Collection)

Detailing Page

Learn how to customize visible columns on the Cleaning and Ready pages to fit your business needs and improve efficiency.

Editing the Columns Displayed on the Cleaning and Ready Pages

Learn how to activate and use the Batch Payment feature in CleanCloud to process payments for multiple orders simultaneously.

Batch Payment

Learn how to activate and use Batch Processing to streamline order management by processing multiple orders on the Cleaning and Ready pages.

Batch Processing Guide

Enable Auto Archive in CleanCloud to keep active pages clear by automatically archiving old orders, while keeping access via Search.

Auto Archive Old Orders

Learn how to enable Bag and Hanging Count in CleanCloud to keep track of item details when marking orders as cleaned.

Bag and Hanging Count

Set up and print bag-in tags in CleanCloud to streamline laundry order management and improve tracking from order placement.

How to Enable and Set Up Bag-In Tags

Cleaning Page

Learn how to process payments and mark orders as "Paid" or "Collected" on the Ready Page in CleanCloud. Clear, step-by-step guide.

Taking Payment on the Ready Page

Ready Page

Washers and Dryers

Learn how to add, manage, and customize settings for washers and dryers in CleanCloud, including tracking maintenance and cash payouts.

Setting Up Washers and Dryers

Optimise your workflow with the drag-n-drop feature, effortlessly assigning orders to washers, dryers, ironing stations and folding tables.

How to Use the Drag-and-Drop Machines Page

Enable folding and ironing stages on your Machines page for better workflow tracking. Customize each stage to suit your business needs.

Folding and Ironing Sections in CleanCloud

Learn how to set default times for washers and dryers in CleanCloud, ensuring automatic time selection on the Machines page for efficiency.

Set Default Times for Washers and Dryers

You can now log issues with washers and dryers directly from the Machines page, making it faster and easier to flag problems as they happen.

Creating a Machine Repair Ticket

Learn to toggle the temperature prompt on or off when assigning orders to washers/dryers for smoother workflow in CleanCloud.

How to Turn Off the Temperature Prompt for Washers/Dryers

Enable pop-up notifications on CleanCloud’s Machines page to alert staff of completed washer/dryer cycles. Customize alert timing as needed.

Pop-Up Notifications for Washers and Dryers

Learn how to set custom washer and dryer times on CleanCloud’s Machines page for tailored workflow management.

How to Customize Washer and Dryer Times

Learn how to use barcode scanning in CleanCloud to efficiently assign orders to washers, dryers, and folding areas for a seamless workflow.

Scan a Barcode to Assign Orders to Machines and Folding Area

This article will guide you through the process of creating and using Custom Cycles, Cycle Modifiers, and Sub Cycles.

Custom Cycles and Cycle Modifiers

Machines Page Settings

Tangerpay lets customers pay for laundry using smartphones via QR code or NFC. Learn how it integrates with machines and processes payments.

Tangerpay: How It Works

Learn how to activate and authenticate Tangerpay to work with CleanCloud.

Tangerpay: Activation and Setup

Tangerpay

Control your machines with FasCard from CleanCloud. Just connect your account, link machines, and start vending (WDF ProLink required.)

FasCard Machine Control

Learn how to request API access to connect your laundromat to CleanCloud, including the information you need to provide and the requirements for your store.

How to Set Up Alliance API Access

Connect PayRange and CleanCloud to import machine metrics into your reports. Phase 1 integration now live.

Connect PayRange to CleanCloud (Phase 1)

Machine Integrations

Learn how to set up and integrate Laundroworks for seamless laundry card payments in CleanCloud, including device connectivity.

How to Setup Laundroworks

Learn how to set up and integrate LaundryCard & FasCard for seamless laundry card payments in CleanCloud.

How to Setup LaundryCard and FasCard

Laundrycards streamlines payment with CleanCloud. This article guides you through steps for processing partial payments.

Partial Payments with Laundry Cards

Learn how to set up and integrate SpyderWash Pay for seamless laundry card payments in CleanCloud.

How to Setup SpyderWash Pay

This article will outline everything there is to know about taking payments with Speed Queen and Huebsch including how to set it up.

Speed Queen and Huebsch Pay 101

This article will guide you through a simple two-step process to top up Laundry Cards using CleanCloud!

How to Add Funds to Laundry Cards

This guide shows how to search and view all payment details directly in your POS system for full transparency.

Monitoring Laundry Card Transactions

Laundry Cards

Looking to modernize your business with laundry tags? This article is here to guide you through everything you need to know about tagging!

Everything About Tags in CleanCloud

Learn how to utilize Garment Tags for efficient order processing, including printing options and workflow setup.

Using Garment Tags

Learn how to set up and use non-permanent, barcoded One Time Tags in CleanCloud for efficient order processing and assembly.

Using One Time Tags

Discover how Laundry Bag In Tags simplify order tracking and bag matching in laundromats, enhancing accuracy and workflow efficiency.

How to Use Laundry Bag In Tags

Learn how to set up and print Laundry Bag Out Tags for efficient order tracking and bag management in your laundromat.

Laundry Bags Out Labels

Easily reprint tags, labels, and receipts in CleanCloud with step-by-step guidance for quick recovery of lost or missing prints.

How to Reprint Tags, Labels, and Receipts

Tagging

Learn how to manage workflow stages, update order statuses, and troubleshoot common issues.

Managing Order Workflows, Status Changes, and Troubleshooting in CleanCloud

Managing Orders

Product Updates

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