Setting Default Ready-By Days or Hours
Navigate to Settings → Admin → Workflow → General Settings.
Under Default Order Ready By, choose Days or Time, and set the required specifications.
If needed, set the Default Order Ready By if Time is After.
Click Update to save changes.
📌 Note: Ready-By settings refresh at midnight, eliminating the need for daily POS reloading.
Excluding Specific Days
You can exclude specific days from the ready-by calculation.
To do this:
Select the days to be skipped from the dropdown menu under the Exclude Days tab.
Example: If your default ready-by date is 2 days and you place an order on Friday with Saturday and Sunday excluded, the ready-by date will be Wednesday.
Store Close Dates for In-Store Orders
To account for store closures, such as public holidays:
Go to Settings → Admin → Workflow → General Settings → Store Close Dates.
Choose the dates from the calendar and click Add.
You can edit or remove these dates later as needed.
🗒️ Notes:
Staff can manually override this setting when placing or editing an order in the POS.
Closed dates won’t affect online orders via the web booking tool or customer app. For online orders, manage closures in route settings by selecting Store Closed. Learn more in the help article on automatic rescheduling for store closed dates.
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