CleanCloud offers an Auto Archive tool to streamline order management by automatically moving completed orders older than a set number of days off your active pages. These archived orders maintain their payment status and can still be accessed via the Search page. By efficiently archiving old orders, users can prevent performance slowdowns caused by an overload of active data, ensuring faster system responsiveness and better operational efficiency.

Slow loading times are particularly notable on pages like Cleaning and Ready, where maintaining a large number of inactive work items can severely degrade performance. This can result in delays in accessing and processing active work.

Periodically review and clean up pages such as Cleaning and Ready to ensure they only display active, relevant orders. This practice keeps these pages streamlined and minimizes load times.

Track the performance of CleanCloud after implementing these changes and adjust the configurations as needed. Regular monitoring ensures that the archiving rules remain aligned with your business requirements.

For manual archiving, use the Deadstock feature:

This feature marks the order as Completed, allowing future access through the Search page.

Q: How can I clean up old orders from a previous owner without affecting metrics or notifying customers?
​A: Use the Auto Archive feature. Navigate to Settings → Admin → Workflow → Cleaning/Ready Page → Archive Orders if Older than, then select the timeframe. Archiving marks orders as complete rather than deleting them, so it does not affect your revenue or metrics. Customers will not be notified, and you can still locate these orders through the Search page.

Q: Why is my CleanCloud platform slow to load and process orders?

A: This can be caused by a large backlog of active or old orders. Enabling auto-archiving or manually archiving completed orders helps reduce system load and improve responsiveness.