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First Order Identifier in POS and Driver App
First Order Identifier in POS and Driver App

Learn about the First Order Identifier in CleanCloud's POS and Driver App, designed to enhance first-time customer experiences.

Rafael avatar
Written by Rafael
Updated over a month ago

CleanCloud introduces a First Order Identifier to enhance customer service and help staff and drivers provide exceptional first impressions for new customers.


POS First Order Identifier

In the CleanCloud POS, a yellow icon labeled ‘1st’ appears on the following pages for first-time customers:

  • Detail

  • Cleaning

  • Ready

  • Pickups

This identifier helps staff quickly recognize new customers and ensure they receive any extra-special attention or service required, creating a memorable first experience.


Driver App First Order Identifier

The CleanCloud Driver App also highlights first-time customers with a yellow info box labeled ‘1st Order’ in the orders feed.

This feature helps drivers identify and prioritize actions for new customers, ensuring any first-time-specific requirements are met and delivering a seamless experience.

These features are designed to support your team in delivering excellent service to new customers and building long-lasting relationships.


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