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First Order Identifier in POS and Driver App

Learn about the First Order Identifier in CleanCloud's POS and Driver App, designed to enhance first-time customer experiences.

Rafael avatar
Written by Rafael
Updated over 5 months ago

CleanCloud introduces a First Order Identifier to enhance customer service and help staff and drivers provide exceptional first impressions for new customers.


POS First Order Identifier

In the CleanCloud POS, a yellow icon labeled ‘1st’ appears on the following pages for first-time customers:

  • Detail

  • Cleaning

  • Ready

  • Pickups

This identifier helps staff quickly recognize new customers and ensure they receive any extra-special attention or service required, creating a memorable first experience.


Driver App First Order Identifier

The CleanCloud Driver App also highlights first-time customers with a yellow info box labeled ‘1st Order’ in the orders feed.

This feature helps drivers identify and prioritize actions for new customers, ensuring any first-time-specific requirements are met and delivering a seamless experience.

These features are designed to support your team in delivering excellent service to new customers and building long-lasting relationships.


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