The CleanCloud Driver App, available on iOS and Android, is designed to help drivers efficiently manage routes, orders, and customer interactions. It streamlines navigation, order handling, and payment collection—making deliveries more efficient for laundry and dry-cleaning businesses.

Drivers can reorder stops for efficiency, ensuring smooth pickups and deliveries. For advanced route adjustments, managers can optimize routes via the POS.

If a customer is unavailable, drivers can reschedule orders directly in the app, and customers will be automatically notified via the app or web booking tool.

Drivers can:
✔ Adjust their routes on the go.
✔ View all scheduled orders for the day.
✔ Manage multiple routes within the app.

Drivers can create new orders in the app by entering customer details and scheduling pickup and delivery times.

Drivers have access to their personal statistics within the app, allowing them to track completed pickups and deliveries for better performance monitoring.

To improve visibility, the app can show customer names in the main feed. Enable this in Settings → Admin → Pickup & Delivery → Driver App → Show Customer Name in Main Feed.

For more accurate cash-up reporting, the Driver App can be linked to specific stations. This helps track cash payments and contributions for financial reconciliation.

The app highlights first-time customers with a yellow "1st Order" box in the orders feed. This helps drivers provide a smooth first experience for new customers. [Learn more here.]

Drivers can:
✔ Add new customers directly in the app.
✔ Edit customer details, such as addresses and contact information, for existing accounts.

To ensure drivers never miss new orders, enable push notifications in:
​Settings → Admin → Pickup & Delivery → Notifications → Send Push Notifications to Driver App for New Orders.

With push notifications, drivers receive real-time alerts for same-day pickups, making operations smoother.

The Driver App includes smart automation tools to enhance efficiency:

✔ Auto-Scheduled Deliveries: When a driver sets a pickup date, the system assigns the appropriate delivery date.
✔ Bag & Item Logging: Drivers can log bag and item counts for better inventory tracking.
✔ Auto-Adjusting Time Slots: The system automatically sets the delivery slot end time based on the start time for better scheduling.

For businesses on Grow and Grow+ plans, Route Pro provides advanced tools, including:

✔ Optimized Routing Options: Choose between Google Maps (25 stops) or CleanCloud Route Pro (up to 150 stops).
✔ Custom Vehicle Engine Types: Adjust engine types to optimize routes based on fuel efficiency.
✔ Automated Driver ETAs: Customers receive real-time ETA notifications via email, SMS, or push notifications.