In today’s digital world, offering pickup and delivery services is essential for expanding your business and improving customer convenience. CleanCloud makes it easy to activate these services, allowing customers to place orders through your app or web store.
How to Activate Pickup and Delivery
Go to Settings → Admin → Store Settings → Services Offered.
Toggle on Pickup and Delivery and/or Lockers.
Scroll down and click Submit to save your changes.
🪄 Tip: Click Visit Store next to the toggle to access your store’s web booking tool.
Customizing Your Online Store (Web Booking Tool & Customer App)
After activating pickup and delivery, you can tailor various aspects of your online store for a more personalized experience.
To customize your settings, go to Settings → Admin → Pickup and Delivery, where you will find all available customization options.
General Settings
Set minimum order amounts for pickup and delivery.
Customize customer workflow and preferences (e.g., shirt and starch options).
Adjust delivery fees and location-based pricing.
Offer services in multiple languages.
Customizing Routes
Define service areas using geofences or zip codes.
Set pickup and delivery time slots for customer scheduling.
Add closed dates for routes when services are unavailable.
Notifications
Choose how customers receive order updates (email, SMS, or push notifications).
Set up internal notifications so your staff gets alerts when new orders are placed online.
📺 Want a step-by-step guide? Watch our CleanCloud University tutorial videos for an in-depth walkthrough of the Pickup and Delivery configuration. Log in and visit CleanCloud University to get started.
🚀 Looking to Upgrade?
The Pickup & Delivery feature is only available on Pro and higher subscription plans. It is not included in the Lite plan.
✔ If your current plan doesn’t support pickup and delivery, check out this guide on upgrading your subscription or contact our support team for assistance.
🛟 Need more help?
Explore our Help Center articles for answers. Contact us for further assistance.