Skip to main content
All CollectionsPickup & DeliveryDriver App and Performance
Driver App – Add Signature and Capture Photo
Driver App – Add Signature and Capture Photo

Capture customer signatures and photos in the Driver App for proof of pickup or delivery. View records in the Customer App and POS.

Rafael avatar
Written by Rafael
Updated over 2 weeks ago

Drivers can collect customer signatures and take photos during pickups and deliveries directly in the CleanCloud Driver App. These features provide proof of service, improve transparency, and enhance customer trust.


How to Collect a Customer Signature

  1. Open the Driver App and select the relevant order.

  2. Tap Accept and Navigate to begin the route.

  3. Upon arrival, tap Add Signature and have the customer sign on the driver’s device.

  4. Tap Submit to save the signature.

📌 Where to View the Signature

  • Customer App – Appears under the order details.

  • CleanCloud POS – Accessible from the Cleaning, Ready, or Search pages for staff reference.


How to Take a Photo in the Driver App

  1. Open the Driver App and select the relevant order.

  2. Tap Accept and Navigate to begin the route.

  3. Upon arrival, tap Add Photo before completing the pickup or delivery.

  4. The image will be automatically saved.

📌 Where to View the Photo

  • Customer App – Appears under the order details.

  • CleanCloud POS – Available for staff reference.


🤓 Benefits of These Features:

  • Maintain detailed service records.

  • Enhance customer communication.

  • Improve accountability for deliveries and pickups.


🛟 Need more help?

Explore our Help Center articles for answers. Contact us for further assistance.

Did this answer your question?