Drivers can collect customer signatures and take photos during pickups and deliveries directly in the CleanCloud Driver App. These features provide proof of service, improve transparency, and enhance customer trust.
How to Collect a Customer Signature
Open the Driver App and select the relevant order.
Tap Accept and Navigate to begin the route.
Upon arrival, tap Add Signature and have the customer sign on the driver’s device.
Tap Submit to save the signature.
📌 Where to View the Signature
Customer App – Appears under the order details.
CleanCloud POS – Accessible from the Cleaning, Ready, or Search pages for staff reference.
How to Take a Photo in the Driver App
Open the Driver App and select the relevant order.
Tap Accept and Navigate to begin the route.
Upon arrival, tap Add Photo before completing the pickup or delivery.
The image will be automatically saved.
📌 Where to View the Photo
Customer App – Appears under the order details.
CleanCloud POS – Available for staff reference.
🤓 Benefits of These Features:
Maintain detailed service records.
Enhance customer communication.
Improve accountability for deliveries and pickups.
🛟 Need more help?
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