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How to Use the Quick Drop Feature
How to Use the Quick Drop Feature

Quickly create and edit orders in CleanCloud with the Quick Drop (Fast Orders) feature, perfect for busy periods and fast order processing.

Rafael avatar
Written by Rafael
Updated over a month ago

The Quick Drop feature in CleanCloud helps your staff create orders quickly by minimizing the input required. It’s especially useful during busy periods, allowing staff to enter the number of items rapidly and edit the details later.

Quick Drop can also be helpful if you use the Detailing Page. For more information, access this article explaining how the detailing page works and how to set it up.


How to Activate Quick Drop

  1. Go to Settings → Admin → Workflow → General Settings.

  2. Scroll down and enable the Quick Drop setting.

  3. You can also enable Highlight Quick Drop Number After Customer Selected to speed up the process, allowing staff to instantly type the number of pieces after selecting the customer.

  4. Press Submit to save your changes.

📌 Note: This feature is typically enabled by default unless it has been previously turned off.


How to Process a Quick Drop Order

  1. On the New Order page, input the customer’s information.

  2. At the bottom, enter the number of pieces the customer is dropping off by typing the number into the Quick Drop field or using the + function.

  3. Press Submit, and a receipt will print, showing the number of pieces the customer left.


Editing the Order

Once staff have more time, they can return to edit the order on the Cleaning Page or the Detail Page (if enabled). When detailing the Quick Drop order, the total number of pieces will be displayed in the bottom right corner.

⚠️ Note: A warning will appear if the detailed order’s piece count doesn’t match the original Quick Drop count. For example, if the original Quick Drop was 3 pieces and the staff only added 2 items, the following alert will be displayed:


Customer Receipt

When you process a Quick Drop order, the customer's receipt will show the number of pieces they dropped off, as seen in the example image below.

Image_from_iOS.jpg


🛟 Need more help?

Explore our Help Center articles for answers. Contact us for further assistance.

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