Skip to main content
All CollectionsWorkflowNew Order Page
Charge Customer's Unpaid Orders from the New Order Page
Charge Customer's Unpaid Orders from the New Order Page

Enable the Pay All Orders option to charge customers for unpaid orders when creating a new order, simplifying payment processing.

Rafael avatar
Written by Rafael
Updated over a week ago

In CleanCloud, you can easily charge customers for all unpaid orders while processing a new one. This feature streamlines the payment process, allowing you to collect outstanding balances and mark completed orders in one step.

How to Enable Pay All Orders

  1. Go to Settings → Admin → Workflow → New Order Page.

  2. Check the box labelled Show Pay All Unpaid Orders.

  3. Press Submit to save your changes.


Using the Pay All Orders Feature

  1. Once enabled, you will see the option to Batch Clean or Batch Ready on the New Order page if the customer has any outstanding payments.

  2. When creating a new order for a customer, check this box to add the total of all unpaid orders to the current basket—whether the orders are still in processing or already processed.

  3. When selecting Batch Ready, a prompt will appear with payment options. Select the payment method and submit the order.

  4. After payment is made, all unpaid orders will be marked as paid, and any orders on the Ready page will be completed and removed.

📌 Note: This feature will only work if Batch Clean or Batch Ready is enabled under Settings → Admin → Workflow → Cleaning Page and Ready Page.


🛟 Need more help?

Explore our Help Center articles for answers. Contact us for further assistance.

Did this answer your question?