CleanCloud

Rafael

Adem Aziz

Onboarding

Store Settings

Learn how to configure your store's timezone in CleanCloud for accurate order timestamps and calendar alerts.

How to Configure Your Store's Timezone

Learn how to change your CleanCloud language and request a currency update to match your store's location and preferences.

Changing Your Language and Currency Settings in CleanCloud

Setting Store Opening Hours

Learn how to update your store’s address and GPS coordinates to ensure accurate location visibility in the CleanCloud app.

How to Edit Your Store Address and GPS Coordinates

Learn how to optimize your CleanCloud marketplace listing to improve visibility, attract local customers, and drive more online orders.

Optimize Your Store Page on the CleanCloud Marketplace

Update your business name in CleanCloud so it shows correctly in the app and web booking tool.

How to Edit Your Store Name

Store Information

Learn how to set up Secure Sales Lock in CleanCloud to prevent orders from being edited or deleted during a specified date range.

How to Set Up Secure Sales Lock

Learn how to configure different types of taxes in CleanCloud, manage tax rates, and add customer tax IDs.

How to Set Up Tax in CleanCloud

Tax and Security

Learn how to access and review your subscription and SMS payment records in CleanCloud.

How to Access Your Billing History

Learn how to update and manage your card details securely in CleanCloud.

How to Update Card Details on Your CleanCloud Account

Learn how to upgrade or change your CleanCloud subscription, whether you have a single store or multiple stores.

How to Change Your CleanCloud Subscription

How to securely update the primary admin email address for your CleanCloud account and what to do if you've lost access to the current one.

How to Change Your CleanCloud Admin Email Address

Learn how to transfer ownership of a CleanCloud account when your store changes hands, while retaining all business data.

How to Transfer Ownership of Your CleanCloud Account

Learn how to upgrade from Version 1 to Version 2 of CleanCloud to access the latest features and updates.

How to Upgrade to Version 2 of CleanCloud

Steps to cancel your CleanCloud account and provide optional feedback to help improve our service.

How to Cancel Your CleanCloud Account

Learn the difference between copying and linking customers in CleanCloud and choose the best option for multi-store setup.

Copying vs. Linking Customers in CleanCloud

Control numbering in CleanCloud: learn default order / invoice sequences, when Support can reset ranges, and how to add invoice prefixes.

Order & Invoice Numbering in CleanCloud

Your CleanCloud Account

Learn how to import your product and price list from other POS systems into CleanCloud for a smooth transition.

How to Import Products and Prices into CleanCloud

Learn how to update prices in CleanCloud using the Price List Updater tool for custom price lists.

How to Use the Price List Updater in CleanCloud

Learn how to import your customer data into CleanCloud from any other POS system with this step-by-step guide.

How to Import Customer Data into CleanCloud

Learn how to import business accounts into CleanCloud, including how to tie customer IDs to business accounts for invoicing.

How to Import Business Accounts into CleanCloud

Learn how to import your machine data for washers and dryers into CleanCloud for better workflow management.

How to Import Machines Data into CleanCloud

Learn how to import promo codes into CleanCloud and manage discounts efficiently during your onboarding process.

How to Import Promo Codes into CleanCloud

Learn how to import upcharges into CleanCloud to transfer data from other POS systems. Follow this guide for a smooth import process.

How to Import Upcharges into CleanCloud

George

Database Import

Product Updates

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