CleanCloud adds your business to a customer-facing marketplace at https://clean.cloud ↗️, where customers can discover local laundry services and place orders online.
The main goal of the CleanCloud Marketplace is to improve organic search visibility. When customers search Google for terms like “laundry pickup and delivery near me,” CleanCloud aims to rank and drive traffic directly to participating stores.
To get the most value, your store page must be complete, accurate, and visually appealing.
What Is the CleanCloud Marketplace?
The CleanCloud Marketplace (also referred to as the customer portal or directory) allows customers to:
Find local laundry and dry cleaning businesses
View store details, services, and photos
Visit your website
Place orders online
Your store page is created automatically using the information in your CleanCloud account.
How to Optimize Your Store Page
Step 1: Complete All Details in Store Info
👉 Start by going to Settings ≡ → Admin → Store Info.
This information powers your public CleanCloud marketplace listing.
Field | What to Check / Why It Matters |
Company Name | This is how your business appears in the CleanCloud marketplace and in search results. |
Street Address, City, Zip / Postal Code | Accurate address details help customers find your store and ensure correct map placement. |
Phone Number | Allows customers to contact your store directly from your marketplace page. |
Website URL | Adds a free, high-authority backlink to your website, improves SEO and search visibility, and helps customers learn more about your business. |
Description (About Us) | Use this section to explain what your store offers, what makes it unique, and any special services or experience. This helps customers choose your store over others. |
GPS Coordinates | Click Get Current Location to automatically populate latitude and longitude. Correct GPS data ensures accurate map directions and better mobile visibility. |
Opening Hours | Verify your business hours and update them for holidays or seasonal changes. Incorrect hours can lead to missed visits and a poor customer experience. |
Step 2: Upload Store Photos (Appearance)
Photos are one of the most important parts of your marketplace page.
👉 Go to Settings ≡ → Admin → Store Info → Store Photos.
How to upload photos:
Click Upload Photos
Use the Gallery option to drag and reorder images
Recommended photos:
Store exterior
Interior or counter area
Lockers or machines
Branding or team photos (optional)
Stores with photos are more likely to be viewed and chosen by customers.
🪄 Tips:
Photos automatically crop to a 16:9 aspect ratio.
Maximum file size is 5 MB.
Step 3: Select All Services You Offer
👉 Go to Settings ≡ → Admin → Store Settings → Services Offered → Services and Facilities.
Enable all services and amenities available at your store.
Services include:
Wash and Fold
Self-Serve Laundry
Dry Cleaning
Alterations
Shoe Cleaning
Sneaker Cleaning
Shoe Repair
Facilities include:
Free Parking
Free Wi-Fi
Kids Area
Wheelchair Accessible
Coffee
These selections appear on your marketplace listing and help customers filter and find your store.
Why Optimizing Your Page Matters
A well-maintained marketplace listing helps you:
Rank higher in Google organic search
Attract customers searching for laundry services nearby
Gain another online ordering channel
Compete with large on-demand services targeting the same keywords
Maintain a strong digital presence, even without your own website
FAQs
Is the CleanCloud portal live?
Is the CleanCloud portal live?
Yes. The CleanCloud customer portal is now live at https://clean.cloud.
Do I need to sign up separately?
Do I need to sign up separately?
No. Your store page is automatically created using the information in your CleanCloud account.
How do I improve my visibility on the portal?
How do I improve my visibility on the portal?
By:
Adding clear photos
Completing your About Us section
Selecting all services you offer
Keeping contact details and hours accurate
Adding your website URL
What if I don’t have a website?
What if I don’t have a website?
That’s fine. Your CleanCloud store page still provides customers with:
Store details
Photos
Services offered
A way to place orders online
I previously linked my store to the old CleanCloud directory page. Do I need to update it?
I previously linked my store to the old CleanCloud directory page. Do I need to update it?
Yes. If you previously used the old CleanCloud marketplace link (for example on Google Maps, social media, or your website), we recommend updating those links to your new CleanCloud Marketplace page.
Using the latest link ensures customers land on the correct page, see up-to-date information, and can place orders without issues.
You can find your current store page at: https://clean.cloud
🛟 Need more help?
Explore our Help Center articles for answers. Contact us for further assistance.