CleanCloud offers different locker setups, allowing you to manage multiple locations and choose between integrated (smart) and non-integrated options.
We support most locker systems, including streamlined integration with Winnsen Lockers - automating interactions between CleanCloud and your lockers for efficient operations.
How to Set Up
The Winnsen Industry lockers come pre-loaded with CleanCloud integration. Follow these steps to set up your lockers:
Navigate to Settings → Admin → Pickup and Delivery → API in your CleanCloud account to find your API key.
Enter your CleanCloud API key into your Winnsen locker system.
Workflow
The integrated locker workflow begins when a new order is placed, following a similar process to a standard order.
1. Placing an Order
The customer creates an online account on the CleanCloud App or online web booking tool.
The customer logs into the locker using their phone number and password.
After indicating that they are dropping off an order, an available locker will open.
2. Receiving the Order
The order will appear in the Pickups tab of your CleanCloud POS account.
On the day of the pickup, the order will also appear on the Driver App.
The driver logs into the locker using their credentials and indicates that they are picking up an order.
A receipt is printed from the locker. The driver scans this receipt to open the door of the locker (the barcode will also be used when dropping off the clean order).
Note: The driver needs a user account, which can be created from the Users page of your CleanCloud account or directly from the locker.
3. Processing the Order
The order is processed along with other orders.
Once ready, the order appears on the Driver App and is brought back to the locker by the driver.
The driver enters their credentials and scans the barcode to open an available locker.
After dropping off the order, the driver marks the order as Delivered, which automatically notifies the customer.
4. Picking Up the Order
The customer logs in with their credentials and indicates that they are picking up an order.
The locker door opens, allowing the customer to retrieve their items.
🗒️ Notes:
Learn how to set up lockers in your CleanCloud account to enhance contactless service and streamline operations.
24/7 Kiosk: CleanCloud also supports 24/7 Kiosks from Metalprogetti and QuickSort.
💡 Need more help?
Explore our Help Center articles for answers. Contact us if you need further assistance.