Enhance service with CleanCloud's locker system. Effortlessly manage multiple locations and choose between integrated (smart), non-integrated, and drop location options.
Non-integrated lockers allow customers to use the CleanCloud app to create orders and notify you when they've used the locker. Your staff can automatically inform customers via SMS/Email with locker details and codes once their order is ready for pickup.
Fully integrated lockers let you select CleanCloud's partner to automate the workflow between your lockers and CleanCloud. Customers simply enter their phone number and password on the locker screen to drop off or pick up their clothes. Orders are automatically created in your account for your driver to pick up. Once ready, customers can retrieve their items from the locker using their login.
Drop Location allows customers to create orders at a locker location without providing a specific locker number. This is currently supported in the web booking tool, with iOS/Android support coming in future updates.
How to Set Up Lockers
1. Navigate to Settings → Admin → Pickup and Delivery → Lockers.
2. Click Add Locker to add a new locker location.
3. Fill in the required fields:
Name
Address
Locker Type (Regular, Smart Locker or Drop Location)
For Drop Location Setup: Ensure to add the number #1 for the Number of Lockers, Min, and Max Locker Number. This will still require the customer to add the number 1 while placing a new order.
Number of Lockers
Min Locker Number
Max Locker Number
Route # Override
Active
Has Custom Delivery Fee
Instructions to Customer: Provide tips or guidance for customers creating locker orders.
4. Customize Delivery Fee and Minimum Order Amount in Additional Settings.
How to Activate Lockers
Once configured, activate Lockers by going to Settings → Admin → Store Settings → Services Offered.
This enables Lockers to appear as an order type in the customer app and web booking tool.
🗒️ Notes:
CleanCloud integrates with most locker systems and supports integration with Winnsen Lockers for efficient operation.
24/7 Kiosk: CleanCloud also supports 24/7 Kiosks from Metalprogetti and QuickSort.
💡 Need more help?
Explore our Help Center articles for answers. Contact us if you need further assistance.