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How to Customize SMS and Email Notification Content
How to Customize SMS and Email Notification Content

Customize CleanCloud’s SMS and email templates to align with your brand. Learn about pricing and steps to request tailored content updates.

Rafael avatar
Written by Rafael
Updated over a week ago

CleanCloud provides default templates to automatically notify customers about order updates. You can manage these notifications by navigating to Settings → Admin → Notifications → General Settings → Send Notifications For.


Customize Notification Content

If you'd like to adjust the order update notifications to better reflect your brand’s tone, we offer content customization for an additional fee.

1. Pricing

Customization for each individual template costs:

  • $75 (USD)

  • £65 + VAT (GBP)

  • €65 (EUR)

📌 Note: SMS templates are limited to 160 characters to keep each message within a single credit.

2. Requesting Custom Content Changes

To start customizing your notifications, simply contact us with your proposed content updates. Our product team will review your request to confirm it aligns with best practices for notifications.


🛟 Need more help?

Explore our Help Center articles for answers. Contact us for further assistance.

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