CleanCloud provides default templates to automatically notify customers about order updates. You can manage these notifications by navigating to Settings → Admin → Notifications → General Settings → Send Notifications For.
Customize Notification Content
If you'd like to adjust the order update notifications to better reflect your brand’s tone, we offer content customization for an additional fee.
1. Pricing
Customization for each individual template costs:
$75 (USD)
£65 + VAT (GBP)
€65 (EUR)
📌 Note: SMS templates are limited to 160 characters to keep each message within a single credit.
2. Requesting Custom Content Changes
To start customizing your notifications, simply contact us with your proposed content updates. Our product team will review your request to confirm it aligns with best practices for notifications.
🛟 Need more help?
Explore our Help Center articles for answers. Contact us for further assistance.