If you're in the US and have or plan to set up a Custom Phone Number with CleanCloud, you must register a 10DLC brand to comply with new regulations enhancing SMS security and reliability, including advanced spam and fraud detection filters.
These industry-wide requirements from The Campaign Registry (TCR) affect all 10DLC providers and companies.
How to Register 10DLC
When obtaining a brand-new custom phone number, it is imperative to register your custom phone number to ensure your SMS messages are sent. To register, we will require the following information:
Legal Company Name
Full Owner Name
Organization's Legal Structure (Publicly traded or private)
Tax Number/ID/EIN
Complete Address
Email Address
Website
🗒️ Notes:
Due to carrier updates, campaign approval takes 2–3 weeks.
All US numbers must be registered to prevent US carrier message blocks.
Pricing
The custom phone number is an add-on feature with the following fees for US customers:
Fee Type (US) | Lite/Pro Plans | Grow/Grow+ Plans |
One-time Activation Fee | $50 | Free |
Monthly Subscription | $25 | Free |
Annual Subscription | $300 | Free |
👋 Reach out to our Support Team to set up your custom phone number in compliance with 10DLC.
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