CleanCloud enables you to personalise notifications to keep customers updated on their order status. Notifications can be sent via email, SMS, push notifications, and in available countries, WhatsApp.
General Settings
To customise your notifications, go to Settings → Admin → Notifications → General Settings. Here, you can:
Set default notification preferences for your store.
Decide if customer notification preferences should be remembered.
Specify notification delivery methods.
Choose notifications for:
Order Created
Order Edited with Total Changes
Order Edited with Date or Time Changes
Order Cleaned and Ready
Pickup Order Ready for Collection
Delivery Order Successfully Delivered
Notification for Failed Auto Charge on Saved Card
Notification when Invoice is Paid (Email Only)
Advanced Customisation
For further customisation, access specific settings for each notification method via the respective tab.
🗒️ Notes:
SMS Messages: Requires purchasing credits. Buy SMS credits at Settings → Admin → Notifications → SMS → SMS Credits → Buy SMS Credits.
Email and Push Notifications: Free of charge.
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