Skip to main content
All CollectionsPickup & DeliveryCustomer Subscriptions
Managing Customer Subscriptions Without an Integrated Payment Provider
Managing Customer Subscriptions Without an Integrated Payment Provider

Manage customer subscriptions without an integrated payment provider by manually invoicing and collecting payments. Learn how it works here.

Onboarding avatar
Written by Onboarding
Updated over a week ago

For businesses without an integrated payment provider, CleanCloud allows you to manage customer subscriptions manually through invoices. This ensures customers can still subscribe to plans while stores manually handle payment collection.

How Do Manual Subscriptions Work?

Subscriptions function similarly to those with integrated payment providers, but payments are not automatically processed. Instead, each subscription generates an invoice, which includes:

✔ The subscription cost for the current billing cycle.
✔ Any additional charges (e.g., overages) from the previous cycle.

The store is responsible for manually collecting payments from customers and marking invoices as paid.


Creating a Subscription

The process for setting up a subscription remains the same. For detailed instructions, refer to our Subscription Setup Guide.


Managing Subscription Invoices

  1. The subscription charge appears on the Unpaid Invoices page.

  2. Staff must collect the payment in cash or via another method.

  3. Once paid, the invoice should be manually marked as paid in CleanCloud.

To access invoices, go to Settings → Invoice.


Need More Help?

📺 Watch our instructional video for a step-by-step guide on setting up and managing subscriptions.


🛟 Need more help?

Explore our Help Center articles for answers. Contact us for further assistance.

Did this answer your question?