The Web Booking Tool now gives you the ability to toggle on the option to check a customer's address prior to the customer signing up for an account. This helps ensure that customers are in your service area before beginning the account creation process.

To turn on the feature, go to Settings > Admin > Pickup and Delivery > Address Options, and enable the option “Customer Can Check If Address Is In Geofence before Creating Account”.

👉 After activating this, when customers click “Sign Up” on the web booking tool, they will be required to enter their address first, which will check to see if they are in the service area. If not, customers will be prompted to provide contact details so that they can be informed when the store expands its service area.

In order to see customers that were outside the service area, you can find the “View out of Service Area” button in Settings > Admin > Pickup and Delivery > Routes, located right next to the “Add Route” button.

This button will provide you with a list of customers who were outside your service area that attempted to access the web booking tool. This list will show the Date, Address, Name, Email, and Telephone of customers who are unable to sign up so that they can be notified when your service area expands.