Your customers can now place in store orders via the CleanCloud app. In order to activate this feature, you will need to follow these steps. Prior to activating this, please ensure your store hours are also correctly set, for which more information can be found here.

1. In CleanCloud, go to Settings > Admin > Store Settings > Services Offered > Let customers place in store orders. With this setting, you can also send an email out to your customers to let them know you are offering this service.

2. Once this has been switched on, your customers can then login to the customer app and select 'in store' and process the order, selecting the date they would like to drop off to store along with items they are wanting to drop off. (The below options will only appear if you have either or setup).

3. The order will appear on the 'clean' page on the POS. The process from here would be as normal and once ready, you can mark the items as cleaned and have them moved to the ready page. Once moved to the ready page, customers now have the ability to pay for their order (if they haven't already.) in the customer app.

4. The customer will receive a notification stating their order is ready. Alongside this a pop up will also appear in the app the next time they open the app. Once they are outside of the store, they can input their car and license plate if they want or simply click 'check in' to let you know they have arrived.

5. When the customer has checked in, you will receive a pop up message on the POS informing you the customer has arrived.