In CleanCloud, you can create multiple staff accounts, each with a unique email address for secure access, password recovery, and account verification.
Steps to Create a New User Account
Follow these steps to add a new staff member to your CleanCloud account:
Go to Settings → Users → Manage User Accounts.
Click Add User and enter the user’s name, email address, and a password they’ll use to log in.
Set a Quick PIN if you want the user to switch accounts without logging out.
Set Hourly Wage: If using CleanCloud’s payroll tool, enter the user’s hourly wage and weekly working hours.
Access Mode: In the Access Mode tab, select the areas where the user will have permissions (e.g., Store, Plant, Driver App Only).
Note: Choosing Store Only also grants access to the Driver App.
Station Access: Users will automatically have access to all hardware stations; specific stations cannot be restricted.
Role Assignment: In the Role tab, assign a Custom Role or choose from preset roles like Admin, Owner Operator, Manager, or Employee. For custom roles, see our guide on setting custom roles.
Driver App Route Access If the user will use the Driver App, limit their access to specific routes in Limit Driver App Routes.
Set Permissions: Customize the user’s permissions to control their access level and responsibilities.
Once all details are entered, click Add User to save the account.
🗒️ Notes:
Password Reset: Staff or drivers can reset their password via the CleanCloud Login Page by clicking 'Forgot Password?' under the login button. For more details, refer to our guide.
Updating Email: Once created, the user’s email cannot be updated. If changes are needed, delete the user and create a new account with the correct email.
User Permissions: For a complete breakdown of permissions and role customization, consult our User Permissions Guide.
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