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Retail Orders

Learn how to set up and manage Retail Orders in CleanCloud to streamline sales of retail items and bypass cleaning steps.

Rafael avatar
Written by Rafael
Updated over a week ago

If you sell items like soap, powder, or lint rollers, you can use Retail orders to streamline your process.

Key Features:

  • Bypass Cleaning and Ready Pages: Retail orders skip the Cleaning and Ready pages and do not trigger notifications.

  • Disable Auto Print Receipt: You can turn off Auto Print Receipt for retail orders by navigating to Settings → Hardware → Receipt Printer → Auto Print Receipt.


Create a Retail-Only Section

  1. Navigate to Settings → Products → Sections.

  2. Create a new section for retail items, naming it "Retail" or any preferred term.

  3. Toggle on the Retail switch to ensure retail items bypass the Cleaning and Ready pages.


Activate Retail Orders Checkbox

  1. Navigate to Settings → Admin → Workflow → General Settings.

  2. Enable the Retail Orders option by turning the switch on.


Manage Retails Orders

  • Retail Orders Without Customer Information: Orders can be placed without assigning them to a specific customer, as they are automatically assigned to a default Retail customer.

  • Mark an Order as Retail: On the New Order page, toggle the Retail switch near the Submit button to mark an order as retail. This sets notifications to Do Not Notify.

  • Mixed Orders: If an order includes both retail and non-retail items, the Retail switch will turn off, indicating mixed content.

  • Payment: For retail orders, the system sets the payment method to cash or card, as they are considered paid upon transaction.


Track Stock Inventory

To manage stock levels for retail products, refer to our Inventory guide.


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