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How to Add an Upcharge in CleanCloud

Learn how to create, edit, and apply upcharges in CleanCloud to add extra charges for services or product modifications.

Rafael avatar
Written by Rafael
Updated this week

Upcharges allow you to add additional services or modifications to products in an order. They can also be used to charge extra for these services.

Creating an Upcharge

Follow these steps to create an upcharge:

  1. Go to Settings → Products → Upcharges.

  2. Click Add Upcharge.

  3. Define the Upcharge Details:

    • Name: Enter a name for the upcharge.

    • Apply To: Choose if the upcharge applies to all products, specific products, or entire sections.

    • Type: Select the upcharge type:

    • Price: Enter the pricing for the upcharge.

    • Tax Exempt: Toggle this option on if the upcharge should be exempt from tax.

  4. Click Add Upcharge to save.


Editing or Deleting Upcharges

Edit: You can modify the name and amounts of existing upcharges.

Delete: If an upcharge is no longer needed, it can be fully deleted.


Adding an Upcharge to an Order

Once upcharges are created, they can be applied to orders directly from the New Order page:

  • Open the Item Notes: On the New Order page, click the Item Notes button.

  • Apply Upcharges: In the Item Notes box, select the upcharge(s) to apply to the item. You can apply up to 6 upcharges per item.


Adding Upcharges to Laundry Bags

If you create an upcharge for a weight-based product (e.g., Laundry per lb), you can apply the upcharge to laundry bags based on a fixed amount or percentage.

How to Assign Upcharges to Laundry Bags

  1. Navigate to Settings → Products → Upcharges.

  2. Assign the upcharge to the relevant weight-based product(s).

  3. When processing an order, you will have the option to apply the upcharge to the laundry bag.


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Explore our Help Center articles for answers. Contact us for further assistance.

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