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How to Add an Upcharge

Learn how to create, manage, and apply upcharges to orders in CleanCloud to offer additional services or modifications seamlessly.

Rafael avatar
Written by Rafael
Updated over a month ago

Upcharges are a useful tool for adding additional services or descriptions to modify a product in an order. They can also be used to charge extra for these services.


Creating an Upcharge

Follow these steps to create an upcharge:

  1. Go to Settings → Products → Upcharges.

  2. Select Add Upcharge.

  3. Define the Upcharge Details:

    • Name: Enter the name of the upcharge.

    • Apply To: Choose whether the upcharge applies to all products, specific products, or entire sections.

    • Type: Select the type of upcharge:

      • Fixed Amount

      • Per lb/kg (for weight-based laundry products)

      • Percentage

    • Tax Exempt: Toggle this option on if the upcharge should be exempt from tax.

  4. Once all details are entered, click Add Upcharge to save it.


Editing or Deleting Upcharges

  • Edit: You can modify the name and amounts of existing upcharges.

  • Delete: If an upcharge is no longer needed, it can be fully deleted.


Adding an Upcharge to an Order

Once upcharges are created, they can be applied to orders directly from the New Order page:

  • Open the Item Notes: On the New Order page, click the Item Notes button.

  • Apply Upcharges: In the Item Notes box, select the upcharge(s) to apply to the item. You can apply up to 6 upcharges per item.


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