Upcharges allow you to add additional services or modifications to products in an order. They can also be used to charge extra for these services.
Creating an Upcharge
Follow these steps to create an upcharge:
Go to Settings → Products → Upcharges.
Click Add Upcharge.
Define the Upcharge Details:
Name: Enter a name for the upcharge.
Apply To: Choose if the upcharge applies to all products, specific products, or entire sections.
Type: Select the upcharge type:
Fixed Amount
Per lb/kg – for weight-based laundry products. [Learn more here.]
Percentage
Price: Enter the pricing for the upcharge.
Tax Exempt: Toggle this option on if the upcharge should be exempt from tax.
Click Add Upcharge to save.
🪄 Tip: For best results, avoid using generic upcharges for all products. Create tailored ones for different product types or sections to keep things organized and clear.
Editing or Deleting Upcharges
✔ Edit: You can update the name, pricing, or mark it as Tax Exempt, but you cannot change which products the upcharge applies to after it's created.
✔ Delete: If an upcharge is no longer needed, it can be fully deleted.
Adding an Upcharge to an Order
Once upcharges are created, they can be applied to orders directly from the New Order page:
Open the Item Notes: On the New Order page, click the Item Notes button.
Apply Upcharges: In the Item Notes box, select the upcharge(s) to apply to the item. You can apply up to 6 upcharges per item.
Adding Upcharges to Laundry Bags
If you create an upcharge for a weight-based product (e.g., Laundry per lb), you can apply the upcharge to laundry bags based on a fixed amount or percentage.
How to Assign Upcharges to Laundry Bags
Navigate to Settings → Products → Upcharges.
Assign the upcharge to the relevant weight-based product(s).
When processing an order, you will have the option to apply the upcharge to the laundry bag.
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