First - Add custom printer
Go to Control Panel and open Printers & Faxes
Click Add Printer
Select use Local Printer attached to this computer and click Next, Do NOT select auto detect my printer
If Printer is Serial/Parallel: Select use an Existing Port and select the port the printer is connected to (USB or LPT if Parallel or COM if serial).
If Printer is TCP/IP / LAN: Select create a new port then select Standard TCP/IP port. On the next step for Printer Name or IP Address, put the hostname or IP of your printer. If prompted for a device type on the next step select Generic Network card.
When prompted for a Printer Manufacturer click Generic on the left, and Generic/Text Only on the right and click Next
If prompted to keep the driver click Keep the existing driver and click Next
Enter printer name (e.g. CleanCloud1) - remember this name as we will use it in CleanCloud and do not set as default printer. Click next
Do not share the printer and do not print test page. Click Finish
Second - Download and Install QZTray
QZTray is the software that CleanCloud uses to communicate with your printers and automatically print the receipts.
Download the latest version of QZTray from https://qz.io/download/
Once downloaded run the file to start the installation of QZTray
Follow the instructions in the install wizard
During installation a prompt box may appear asking you to install Java to proceed. If this box appears press OK to be taken to the Java download website. Click Agree and Download to download and install Java. Once Java has been successfully installed, return to the QZTray installation to finish it
Once QZTray has finished installing it will open QZTray. A little printer icon will appear in your system tray at the bottom right of your screen.
Third - Add to CleanCloud
Login to your CleanCloud account. Go to Settings > Hardware
Select Star from the printer drop down menu for either Garment Tag / Receipt printer
Enter the printer name you made (e.g. CleanCloud1). Select auto print garment tag / receipt if you wish.
Press the Update button
Printer is ready to use. Try making a dummy order.