CleanCloud

Please note that this guide should not be used with the Star webPRNT printers. If you are using one of those printers please refer to the webPRNT guide we have.

Also note that the Star TSP100 does not work with Mac. This guide is primarily for the Star SP700 (Ethernet) or TSP650II (Ethernet)

First - Enable Advanced Printer Settings

Open the program Terminal on your Mac. Press ⌘+space, type 'terminal' then select Terminal from the list

Enter the following text without the quotation marks "sudo cupsctl WebInterface=yes" and press Enter.

It will ask you for your password which you have to type in and press Enter

1. Open the program Terminal on your Mac. Press ⌘+space, type 'terminal' then select Terminal from the list
2. Enter the following text without the quotation marks "sudo cupsctl WebInterface=yes" and press Enter.
3. It will ask you for your password which you have to type in and press Enter

Open your web browser on your Mac (Safari/Chrome/Firefox) and go to this address <a href="http://localhost:631/" rel="nofollow noopener noreferrer" target="_blank">http://localhost:631</a>

Click the Administration button at the top, then click the Add Printer button

For your Ethernet printer type: socket://192.168.0.254:9100 - but you you need to replace the IP address with that of your printer. You will also need to keep the :9100 after the IP address

Enter an appropriate Name, Description and Location for your printer - e.g CC_Receipt for name

A summary will display. Click Add Printer

Set Starting Banner: none, Ending Banner: none. Click Set Default Options

1. Open your web browser on your Mac (Safari/Chrome/Firefox) and go to this address <a href="http://localhost:631/" rel="nofollow noopener noreferrer" target="_blank">http://localhost:631</a>
2. Click the Administration button at the top, then click the Add Printer button
3. Click AppSocket/HP JetDirect, Continue
4. For your Ethernet printer type: socket://192.168.0.254:9100 - but you you need to replace the IP address with that of your printer. You will also need to keep the :9100 after the IP address
5. Enter an appropriate Name, Description and Location for your printer - e.g CC_Receipt for name
6. Do not share printer, Continue.
7. Select Raw as the Make of the printer
8. A summary will display. Click Add Printer
9. Set Starting Banner: none, Ending Banner: none. Click Set Default Options

Staying in the web browser, click Administration, then click Add Class

Enter an appropriate Name, Description and Location for your class. The name must differ from the raw printer name chosen previously. An example can be CC_Receipt_Class

In Members, Select the raw printer name chosen previously, Add Class

1. Staying in the web browser, click Administration, then click Add Class
2. Enter an appropriate Name, Description and Location for your class. The name must differ from the raw printer name chosen previously. An example can be CC_Receipt_Class
3. In Members, Select the raw printer name chosen previously, Add Class

Fourth - Download and Install QZTray

QZTray is the software that CleanCloud uses to communicate with your printers and automatically print the receipts.

Download the latest version of QZTray from <a href="https://qz.io/download/" rel="nofollow noopener noreferrer" target="_blank">https://qz.io/download/</a>

Once downloaded run the file to start the installation of QZTray

Follow the instructions in the install wizard

During installation a prompt box may appear asking you to install Java to proceed. If this box appears press OK to be taken to the Java download website. Click Agree and Download to download and install Java. Once Java has been successfully installed, return to the QZTray installation to finish it.

Once QZTray has finished installing it will open QZTray. A little printer icon will appear in your system tray at the bottom right of your screen.

1. QZTray is the software that CleanCloud uses to communicate with your printers and automatically print the receipts.
2. Download the latest version of QZTray from <a href="https://qz.io/download/" rel="nofollow noopener noreferrer" target="_blank">https://qz.io/download/</a>
3. Once downloaded run the file to start the installation of QZTray
4. Follow the instructions in the install wizard
5. During installation a prompt box may appear asking you to install Java to proceed. If this box appears press OK to be taken to the Java download website. Click Agree and Download to download and install Java. Once Java has been successfully installed, return to the QZTray installation to finish it.
6. Once QZTray has finished installing it will open QZTray. A little printer icon will appear in your system tray at the bottom right of your screen.

Login to your CleanCloud account. Go to Settings &gt; Hardware

Select Epson from the printer drop down menu for either the Garment Tag / Receipt printer

Enter the printer class name you made (e.g. CC_Receipt_Class). Select auto print garment tag / receipt if you wish.

Printer is ready to use. Try making a dummy order.

1. Login to your CleanCloud account. Go to Settings &gt; Hardware
2. Select Epson from the printer drop down menu for either the Garment Tag / Receipt printer
3. Enter the printer class name you made (e.g. CC_Receipt_Class). Select auto print garment tag / receipt if you wish.
4. Press the Update button
5. Printer is ready to use. Try making a dummy order.