The CleanCloud Printer is a fast, reliable receipt printer designed with your front counter in mind. This guide will walk you through setup, features, and troubleshooting so you can get the most out of your device.
Thinking of Buying The CleanCloud Printer?
1. Product Overview
The CleanCloud Printer is a fast, reliable receipt printer built to work seamlessly with CleanCounter, our all-in-one front-counter hardware. Its compact cube design saves space while delivering high-speed printing, designed with laundry, dry cleaning, and retail environments in mind.
1.1. Features
High-Speed Printing: Up to 250 mm/s for crisp, fast receipts.
Versatile Interfaces: USB, and a Cash Drawer Port for flexible setup.
Compact Cube Design: Small footprint, perfect for tight counters.
Dual Feed Options: Load paper from the front or top.
Durable Build: Reliable 80mm thermal printing for high-volume use.
1.2. Tech Specs
Print Speed: 250 mm/s
Dimensions: 127 × 127 × 127 mm
Interfaces: USB, Cash Drawer Port
Printing Method: Direct Thermal
Power: Built-in supply, worldwide voltage compatible
1.3. Why Choose the CleanCloud Printer?
Compact yet powerful, the CleanCloud Printer keeps queues moving with rapid, reliable output. Combined with CleanCounter, it integrates effortlessly into your CleanCloud POS for a front-counter setup that’s fast, efficient, and built to last.
2. Installation & Setup
2.1 Unboxing & Powering On
Inside the box, you’ll find:
CleanCloud Printer | USB cable |
Power adapter and AC cord | Starter thermal paper roll |
Setup Steps:
Connect the power adapter to the printer and plug into a reliable outlet.
Connect your chosen interface (USB) to CleanCounter or your PC.
Connect the cash drawer cable if needed.
Power on the printer—the status light should turn on.
2.2 Paper Roll Installation
Press the cover open button.
Place the paper roll inside, ensuring it feeds from the correct direction.
Close the cover firmly until it clicks.
Press the Feed button to advance the paper.
2.3 Printer Driver Setup
Download and install the printer driver | Download Driver
During installation, select 80 Series as your printer model.
Complete setup and test print using the Feed button (double-press within 1s for a self-test).
3. Device Diagram
Diagram 1 - Device Controls
Diagram 2 - Side of Device
3. Troubleshooting
Issue | Solution |
Paper Jam | Use the manual cover release to open the compartment, clear the jam, and reload paper. |
No Paper Detected | Ensure roll is loaded correctly and sensor is not obstructed. |
Cover Opening Warning | Close the cover securely until the latch clicks. |
Overheating Warning | Allow the printer to cool before resuming. |
No Power | Confirm the adapter is properly connected and outlet is functional. |
You can also use the Printer Settings Tool to adjust specific printer settings, such as print darkness and more. | Download the Printer Settings Tool
4. Safety & Precautions
Only use the original power adapter.
Avoid using the printer in extreme temperatures, humidity, or near water.
Do not install during thunderstorms.
Place on a stable surface with cables routed safely.
🛟 Need more help?
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