Choosing the right hardware is key to getting the best performance from CleanCloud. To make this easier, we’ve compiled a list of our most cost-effective and fully supported devices, whether you’re starting from scratch or upgrading your setup.
This guide includes recommendations for computers, printers, tag and label devices, and cash drawers, plus CleanCloud’s own all-in-one POS system: CleanCounter. Additionally, guidance on weight scales and their compatibility with different systems is included to ensure comprehensive hardware integration.
⚠️ Operating System Warning: CleanCloud supports a wide range of operating systems, but we can only provide support for systems that are officially supported by their manufacturer and still receiving software updates. For weight scales, ensure that QZ Tray software is installed when connecting via USB or Serial ports to PCs or Macs for full compatibility.
CleanCounter — CleanCloud’s All-in-One
If you’re looking for the fastest and simplest way to set up CleanCloud, we recommend CleanCounter, our all-in-one POS device designed for seamless performance and reliability.
It combines powerful hardware with CleanCloud’s software for an optimized in-store experience, reducing setup time and compatibility issues.
👉 To learn more, see our full guide: Introducing CleanCounter.
Availability: CleanCounter is currently available only in the United States and Canada.
Recommended Hardware
Here are the essential hardware options for optimal performance with CleanCloud.
Category | Recommended Models |
Computer | ✔ PC Desktop or Laptop (touchscreen or non-touchscreen) |
Receipt Printer | ✔ Epson TM-T20III USB ✔ Star TSP100 USB |
Garment Tag Printer | ✔ Star SP700 USB with Auto-Cutter ✔ Epson TM-U220B USB |
Label Printer | ✔ Zebra ZD220 |
Cash Drawer | ✔ Any RJ-11 or RJ-12 cable cash drawer |
Using Apple Macs
For Apple Mac users, the following peripherals are supported. Please note that fewer devices are compatible compared to PCs.
Category | Recommended Models |
Receipt Printer | ✔ Star mC-Print3 |
Garment Tag Printer | ✔ Star SP700 webPRNT (Ethernet) ✔ Star SP700 (Ethernet) |
Cash Drawer | ✔ Any RJ-11 or RJ-12 cable cash drawer |
Using Chromebooks or Linux
For Chromebook or Linux users, these devices provide the best compatibility with CleanCloud.
Category | Recommended Models |
Receipt Printer | ✔ Star mC-Print3 |
Garment Tag Printer | ✔ Star SP700 webPRNT (Ethernet) |
Cash Drawer | ✔ Any RJ-11 or RJ-12 cable cash drawer |
Purchasing Our Recommended Hardware
You can purchase recommended hardware from our trusted suppliers based on your region.
Purchasing Options by Region
North America and the UK
👉 Available via the CleanCloud ShopUK or Europe
👉 Available through the Commandear websiteAustralia and New Zealand
👉 Available through the POS’99 Shop
Be sure to select the printer and hardware that best fit your needs. For detailed compatibility and setup information, refer to our other Help Center articles.
If you have any questions or need help choosing the right hardware, our Support Team is happy to assist.
Troubleshooting Common Issues
Check your connections: Ensure USB or Serial ports are securely connected.
Install the required software: For devices like weight scales, confirm QZ Tray is installed and updated.
Verify device compatibility: Confirm your device is listed under CleanCloud’s compatible hardware recommendations.
🛟 Need more help?
Explore our Help Center articles for answers. Contact us for further assistance.