Step 1: Connecting to LAN
Connect an Ethernet/LAN cable to your network router. This is usually the same router providing Wi-Fi for your device (e.g., iPad).
Connect the other end of the LAN cable to the Ethernet port on the printer.
Optional: Perform a "self-print" to determine the IP address of your printer. This process will print the IP address on the second receipt, which is essential for setting up network configurations.
Step 2: Setting Up the Printer in CleanCloud
On your device, sign in to CleanCloud as an Admin.
From the Dashboard, navigate to Settings → Hardware → Receipt Printer.
Under Printer Manufacturer/Type, select Star webPRNT.
In the IP Address field, input the numbers printed in the "self-print". It usually appears as
192.168.1.XX. You can retrieve this IP address by performing a self-print, which generates it on the second receipt.
Step 3: Setting Up Wireless Connection for mC-Print3
To enable wireless functionality, you'll need to purchase the Star MCW10 Wireless LAN Module separately.
This module plugs directly into the mC-Print3, offering a compact wireless LAN solution that supports the latest WPA3 standard for secure wireless communication.
Troubleshooting
1. Factory‑reset the printer
Follow these steps to restore default settings:
Turn off the printer.
Insert a paper clip into the RESET hole on the back.
While holding RESET, press and release POWER.
Release RESET when the green Network LED flashes.
Press FEED to choose which interface to reset:
One blink = LAN
Two blinks = Bluetooth
Three blinks = both
Hold FEED to confirm. The printer reboots with factory defaults.
📌 Need more detail? See our full Factory‑Reset Guide.
2. Paper‑roll specification
Use thermal receipt paper, 76 mm (3‑inch) wide.
3. Print a self‑test to find the IP address
Turn the printer off.
Press and hold the FEED button.
While holding FEED, power the printer on.
Keep holding FEED until the printer starts printing.
Two receipts print automatically. Check the second receipt; the IP address appears at the bottom.
🛟 Need more help?
Explore our Help Center articles for answers. Contact us for further assistance.