⚠️ IMPORTANT ⚠️
It’s crucial that Informational Notifications are not used for marketing material, as this could potentially violate marketing laws in various countries and states. Informational Notifications are solely intended to provide information and enhance overall customer communication.
How to Send an Informational Notification?
Getting started with an informational notifications is easy, all you need to do is follow these easy steps:
Navigate to Settings → Marketing.
Choose your method:
Email
SMS
Push
Craft your Notification by filling out all fields, for this example we will use email:
Once the Subject, Title, and Message has been written, choose the conditions you'd like to set, in this case we will only send an Informational Message to customers on a particular route.
You can now select Informational Notification from the Message type and decide whether to include or exclude Business Accounts.
🛟 Need more help?
Explore our Help Center articles for answers. Contact us for further assistance.