Understanding DoorDash Pricing and Fees

Q1: Does CleanCloud charge an upfront or recurring fee for integrating with DoorDash?

A1: No, CleanCloud doesn't impose any upfront or recurring fees for DoorDash integration. You only need DoorDash credits to cover journeys, with the amount manually chosen by you.

🗒️ Important: Ensure DoorDash credits are purchased to facilitate journeys.

Q2. Is there a charge for both pickup and delivery with DoorDash?

A2: Yes, there is a charge for both pickup and delivery legs. Additional fees may apply for DoorDash journeys.

Q3: What is the base fee for a DoorDash ride within a 3-mile radius?

A3: The base fee is $7.50 per ride (pickup or delivery) within a 3-mile radius.

Q4: Are there additional fees for covering more than 3 miles?

A4: Yes, there is an incremental mile fee of $0.70 per mile, up to a maximum distance of 15 miles.

Q5: What is the maximum coverage area for DoorDash integration?

A5: Currently, the DoorDash integration has a maximum coverage area of 15 miles from your store address.

Q6: Is there a fee for Dashers waiting at stores?

A6: Yes, a $0.25 fee applies if Dashers wait more than 6 minutes at stores.

Q7: How can I purchase DoorDash credits for journeys?

A7: DoorDash credits can be purchased from Settings > Admin > Pickup and Delivery > DoorDash > Credits.

Q8: What does "Journey fee coverage" entail in DoorDash integration?

A8: "Journey fee coverage" is the amount you choose to contribute per DoorDash order. For instance, if the order fee is $7.50, and you set the coverage at $2.50, customers will pay the remaining $5.00.