Migrate your Stripe account to CleanCloud Pay
It's easy for you and seamless for your customers to migrate your Stripe account to CleanCloud Pay.
Getting Started
1. Login to your Stripe business account.
2. While you are logged in, please fill out and send the Stripe Data Migration form which can be found at the following link: https://support.stripe.com/contact/email?topic=migrations.
Once completed click on the “Send email” button and Stripe will email you directly to continue the process.
3. You will receive an email from the Stripe migrations team just confirming that you would like to migrate your tokens. Reply with “Confirm” to their email.
4. Stripe will then send you another email confirming the data you would like to export. Please check if this looks correct and if it is, then just respond with “Yes, please proceed”.
5. Approximately 1 day later you will receive a final email from Stripe Migrations confirming that the export is ready with all of the details. Please forward this email onto [email protected]
6. CleanCloud will then prepare the import and be in touch to arrange a time to do this.
FAQ
Will I lose my Stripe data?
Will I lose my Stripe data?
Stripe will continue to keep your account open so you have access to historical data.
What happens once I have exported my customers from Stripe?
What happens once I have exported my customers from Stripe?
Once Stripe has done the export, any new customer payment tokens added to your Stripe account will not be migrated over to CleanCloud Pay.
Can I use Stripe to take payments from my CleanCloud customers after the import to CleanCloud Pay?
Can I use Stripe to take payments from my CleanCloud customers after the import to CleanCloud Pay?
No. Once the import has taken place all payments will be made through CleanCloud Pay.
💡 Need more help?
To find out more about CleanCloud Pay, please visit our dedicated collection here. If you still have further questions, feel free to reach out to our Support Team for more information.