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How to Connect Your CleanCloud Pay Terminal to WiFi
How to Connect Your CleanCloud Pay Terminal to WiFi

Learn how to connect your CleanCloud Pay terminal to WiFi and troubleshoot common connection issues.

Victoria Tooby avatar
Written by Victoria Tooby
Updated today

Connecting your CleanCloud Pay terminal to WiFi is a simple process that ensures smooth and uninterrupted payment processing. The terminal supports both 5 GHz & 2.4 GHz WiFi, 4G/3G, and Bluetooth 4.1 for seamless connectivity.

Steps to Connect

  1. Power On Your Terminal

    • Hold down the power button (located above the charging port) until the screen turns on.

  2. Select Your WiFi Network

    • Once the terminal powers on, a list of available WiFi networks will appear.

    • Select your WiFi network from the list.

  3. Enter Your WiFi Password

    • Use the terminal's keypad to enter your WiFi password and press the Enter button on the screen.

  4. Confirm Connection

    • The terminal will notify you once it has successfully connected to the WiFi.


Troubleshooting Tips

  • Connection Issues: If you encounter issues connecting your terminal, ensure your WiFi network is active and your password is correct.

  • WiFi Range: Ensure your terminal is within range of your WiFi router. If not, try moving it closer to the router.

  • Reboot: If the connection fails, try rebooting the terminal and reconnecting.

If you're still having trouble, please contact our Support Team for further assistance.


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