CleanCloud supports multi-store management. While each store requires its own subscription tied to a specific address, you can manage multiple locations from one account. Add a new store either by contacting support or following these steps as the main admin user.
How to Add a New Store
1. Log in as the main admin, then go to Settings → Admin → Store Settings → Multi Store → Stores → Add Store.
2. Enter Store Details: Input the store name, address, and contact info. You can edit these details later.
3. Group Stores (Optional): If you have multiple stores in one city, consider grouping them for efficient reporting. You can also group stores in different cities or leave as is.
🪄 Tip: Grouping stores by city helps with reporting. Adjust grouping as needed later.
4. Advanced Options:
Copy Settings: Includes admin settings (excluding pickup and delivery settings). Adjust these settings post-creation.
Copy Customers: Copies customer data.
Copy Products: Includes product and inventory data.
📌 Note: Databases remain separate unless linked. Linking databases means updates in one store are reflected across all linked stores. Ensure this option is right for you, as unlinking databases with active orders isn’t possible.
5. Click 'Continue': Proceed to the next page.
6. Select Plan and Services: Choose your plan type and add any extra services. Review the total payment and breakdown at the bottom of the checkout page. When adding a new store partway through the month, you'll only be charged a pro-rated subscription fee for the remaining days in that month.
7. Add Store: After reviewing, click 'Add Store'. Refresh your browser to switch between stores by clicking on your user initials at the top right.
Next Steps
After adding your new store to your CleanCloud account, proceed with the following:
Set Up Users: Add staff members for the new store. Use the same email and password for access to multiple stores if needed.
Customer Notifications: Purchase SMS credits at Settings → Admin → Notifications → SMS → Buy SMS Credits. Update card details if necessary under Settings → Admin → Admin Tools → Update Card Details.
Integrated Payment Processor: Set up accounts with integrated processors (e.g., CleanCloud Pay, Clearent) if applicable.
Pickup and Delivery Settings: Configure pickup and delivery settings for the new store via Settings → Admin → Pickup and Delivery.
Hardware Setup: Ensure you have the necessary hardware to process orders.
Account Activation Support: CleanCloud's Account Management Team can assist with finalizing your store activation and provide guidance on optimizing your setup.
🚀 Pro Tips:
Onboarding Packages: For setup assistance, consider our tailored onboarding packages. Email [email protected] for more details.
Database Linking: Avoid linking databases if active orders are present. Contact support if you need help.
Personalized Onboarding: CleanCloud's onboarding team provides tailored assistance to ensure your business setup is fully optimized. Contact them at the provided support channels.
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