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Adding a New Store to Your CleanCloud Account
Adding a New Store to Your CleanCloud Account

Easily add a new store to CleanCloud with our step-by-step guide. Learn about store setup, grouping, and essential next steps.

Rafael avatar
Written by Rafael
Updated over a week ago

CleanCloud supports multi-store management. Add a new store either by contacting support or following these steps as the main admin user.

How to Add a New Store

1. Log in as the main admin, then go to Settings → Admin → Store Settings → Multi Store → Stores → Add Store.

2. Enter Store Details: Input the store name, address, and contact info. You can edit these details later.

3. Group Stores (Optional): If you have multiple stores in one city, consider grouping them for efficient reporting. You can also group stores in different cities or leave as is.

Pro Tip: Grouping stores by city helps with reporting. Adjust grouping as needed later.

4. Advanced Options:

  • Copy Settings: Includes admin settings (excluding pickup and delivery settings). Adjust these settings post-creation.

  • Copy Customers: Copies customer data.

  • Copy Products: Includes product and inventory data.

Note: Databases remain separate unless linked. Linking databases means updates in one store are reflected across all linked stores. Ensure this option is right for you, as unlinking databases with active orders isn’t possible.

5. Click 'Continue': Proceed to the next page.

6. Select Plan and Services: Choose your plan type and add any extra services. Review the total payment and breakdown at the bottom of the checkout page.

7. Add Store: After reviewing, click 'Add Store'. Refresh your browser to switch between stores by clicking on your user initials at the top right.


Next Steps

After adding your new store to your CleanCloud account, proceed with the following:

  • Set Up Users: Add staff members for the new store. Use the same email and password for access to multiple stores if needed.

  • Customer Notifications: Purchase SMS credits at Settings → Admin → Notifications → SMS → Buy SMS Credits. Update card details if necessary under Settings → Admin → Admin Tools → Update Card Details.

  • Integrated Payment Processor: Set up accounts with integrated processors (e.g., CleanCloud Pay, Clearent) if applicable.

  • Pickup and Delivery Settings: Configure pickup and delivery settings for the new store via Settings → Admin → Pickup and Delivery.

  • Hardware Setup: Ensure you have the necessary hardware to process orders.

🚀 Pro Tips:

  • Onboarding Packages: For setup assistance, consider our tailored onboarding packages. Email [email protected] for more details.

  • Database Linking: Avoid linking databases if active orders are present. Contact support if you need help.


🛟 Need more help?

Explore our Help Center articles for answers. Contact us for further assistance.

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