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Incentivize Repeat Pickups with a Discount Scheme
Incentivize Repeat Pickups with a Discount Scheme

Boost customer loyalty with automatic discounts on repeat pickup orders. Learn how to set up and manage a discount scheme in CleanCloud.

Rafael avatar
Written by Rafael
Updated over 2 weeks ago

Encourage customers to schedule recurring pickups—such as weekly or bi-weekly—by offering a structured discount scheme. This feature helps enhance customer satisfaction, build long-term loyalty, and increase repeat business. With automatic discounts for repeat pickup orders, you can turn one-time customers into long-term clients.


Getting Started

To enable repeat pickup discounts:

  1. Go to Settings → Admin → Pickup & Delivery → General Settings.

  2. Toggle on Discount Repeat Pickup Orders.

  3. Additional settings will appear, allowing you to configure discount levels.


Example Setup

  • 10% discount applies to all repeat pickup orders.

  • After the 5th order, the discount increases to 20%.

  • After the 10th order, no further discounts apply.

This setup ensures customers receive increasing incentives while gradually phasing out the discount to maintain profitability.


Understanding the Discount Settings

  1. General Discount for Repeat Orders

    • Enter the percentage discount that applies to all repeat pickup orders.

  2. Additional Discount

    • Define a larger discount percentage that starts after a specified number of repeat orders.

  3. Stop Discounts

    • Set a limit on how many repeat orders qualify for a discount before the promotion ends.


Customer Experience

Once activated, customers will see a clear breakdown of the discount structure when placing repeat pickup orders through the app or website, making it an attractive and transparent incentive.


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