Make sure that staff record the initial cash amount at the beginning of their shift, an essential step before processing new orders.
🪄 Tip: A red bar highlights the absence of the starting cash entry. Staff not placing orders can select 'I don't need to create orders' to bypass the cash requirement. However, new orders are pending until the starting cash is entered.
How to Enable Starting Cash
Go to Settings → Admin → Payments & Finances → Cash Up.
Enable the 'Force Staff to enter starting cash in drawer at beginning of shift' option.
Press Submit at the bottom of the page.
What's the Staff Procedure?
Upon logging in, staff will be prompted to enter the starting cash amount.
Click on the "Start (Open Drawer)" button to open the cash drawer.
Count the cash and enter the amount in the starting cash box, adding any necessary notes and coins.
📌 Note: To rectify a missed entry, click 'Cash Up'. However, it's not possible to edit the starting cash amount from the Cash Up page.
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