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How to Clock In and Out in CleanCloud
How to Clock In and Out in CleanCloud

Learn how to clock in/out, set shift requirements, manage hours, and configure notifications in CleanCloud with this step-by-step guide.

Rafael avatar
Written by Rafael
Updated today

CleanCloud’s clock-in and clock-out feature makes it easy to manage staff hours, monitor shift activity, and enforce schedule accuracy. This guide explains how to:

  • Clock in and out

  • Set up requirements for clocking in

  • View and manage staff hours

  • Handle missed shifts

  • Configure maximum shift durations

  • Set up admin notifications


How to Clock In and Out

To clock in or out using CleanCloud:

  1. Click the circular profile icon in the top-right corner of your dashboard.

  2. In the dropdown box, click the green “Clock In” button to start your shift.

  3. When your shift ends, click the green “Clock Out” button.

  4. For multiple shifts in a day, repeat the above steps each time.


Requiring Staff to Clock In at the Start of a Shift

To ensure accurate shift tracking, you can enforce clock-in at the beginning of every shift.

For Regular Staff:

  • Navigate to Settings → Admin → Store Settings → Security → Force Staff to Clock In at Beginning of Shift.

  • Toggle this setting ON to make clocking in mandatory.

For Admins:

  • To enforce the same rule for administrators, enable Force Admin to Clock In at Beginning of Shift. (Located in the same Security settings menu.)


How to View Staff Hours

Admins can review staff clock-in/out history and shift durations.

To view hours:

  1. Go to Settings → Users → View Hours.

  2. Select the staff member and timeframe from the dropdown menus.

Alternative View:


Creating Manual Shifts for Missed Clock-Ins

If a staff member forgets to clock in, admins can create a shift manually:

  • Navigate to the staff hours page.

  • Click “Create Shift”.

  • Enter the required details (date, time, duration, etc.) to log the missed shift.


Setting a Maximum Number of Hours per Shift

To prevent overly long shifts and ensure compliance:

  1. Go to Settings → Admin → Store Settings → Security → Max Hours Per Shift.

  2. Choose the maximum allowable hours per shift.

If a shift exceeds this limit:

  • The staff member will be automatically clocked out.

  • An email notification will be sent to the admin.


Automatic Clock-Out for Night Shift Workers

Employees working night shifts are automatically clocked out at midnight and clocked in again for the following day. This helps split shifts correctly across calendar days for accurate reporting.


Enabling Auto Clock-Out Email Notifications

To receive email alerts when a staff member is automatically clocked out:

  1. Go to Settings → Admin → Store Settings → Security → Send Auto Clock-Out Email.

  2. Toggle the setting ON.

This ensures admins are notified each time an auto clock-out occurs.


🛟 Need more help?

Explore our Help Center articles for answers. Contact us for further assistance.

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