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Speed Queen and Huebsch Pay 101
Speed Queen and Huebsch Pay 101

This article will outline everything there is to know about taking payments with Speed Queen and Huebsch including how to set it up.

George avatar
Written by George
Updated over a month ago

You can conveniently take payments for orders using the Speed Queen and Huebsch apps. Simply scan their QR Code using the app, and the payment will be processed. It’s that easy!

This is currently only available in the USA.


How to Activate Speed Queen and Huebsch

  1. Go to Settings → Admin → Payments & Finances → Payments.

  2. Scroll down to the Speed Queen and Huebsch section.

  3. Under Type, select either Speed Queen or Huebsch.

  4. Enter the PIN provided by Speed Queen or Huebsch in the PIN field. If you don't have a PIN, contact Speed Queen or Huebsch support.

  5. Click Submit to activate the integration.


Additional Information

  • When making payment on the New Order page, you’ll notice Speed Queen or Huebsch as payment options. These options are available on both the New Order Page when submitting an order and on the Ready Page when marking an unpaid order as collected.

  • To take payment, you’ll need to scan the customer’s QR Code, this can be done using a 2D Barcode Scanner.


Speed Queen Insights

Speed Queen Insights provides advanced store reporting, analytics, machine price adjustments, and mobile wallet refunds.

To access this feature directly from Speed Queen, you need CleanCloud API access, which is available exclusively to CleanCloud customers on Grow and Grow+.


Troubleshooting

SpeedQueen Pay QR Code Prompting an Error

When using SpeedQueen Pay, you might occasionally encounter an error that stops CleanCloud from processing payments from a customer's account. To address this issue, CleanCloud collaborated with SpeedQueen to release an update that introduces an additional QR Code feature in the customer app. If you experience this error, simply click "Additional", as shown below or ask the customer to update their app to the latest version.


🎥 Video Demo: Speed Queen Payments

Watch our video guide to see how to process payments using Speed Queen with CleanCloud POS.


🛟 Need more help?

Explore our Help Center articles for answers. Contact us for further assistance.

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