To connect your laundromat, you’ll need to request API access through Alliance. Follow the steps below to get started.
Step 1: Check Requirements
Before sending your request, make sure:
Your store has a gateway installed.
You have an Insights account (Speed Queen Insights, Huebsch, IPSO, or Unimac).
✅ The API works worldwide, as long as these requirements are met.
Step 2: Email Alliance
Send an email to [email protected] with the subject line:
API Access Request – [Your Store Name]
In your email, please include:
Store name and location PIN
System in use (Speed Queen Insights, Huebsch Command, IPSO Connect, or Primus iTrace)
Gold subscription confirmation (the store must be on a Gold subscription)
Email address used to log in to your web portal or app
Permission statement (copy and paste the text below)
Demo Email Template Below
Hello Alliance Team,
I would like to request API access for my laundromat. Below are the details for my store:
Store Name: [Your Store Name]
Location PIN: [Your Store Location PIN]
System in Use: [Speed Queen Insights / Huebsch Command / IPSO Connect / Primus iTrace]
Gold Subscription: Yes, my store is on a Gold subscription
Email Address for Portal/App Login: [Your Email Address]
Permission Statement:
I grant CleanCloud permission to access my store(s) via the Alliance API.
Please let me know if you need any additional information to process this request.
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