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View Your Customer's Order History
View Your Customer's Order History

Easily view a customer's order history in the CRM, including active and completed orders, for better tracking and service management.

Rafael avatar
Written by Rafael
Updated this week

Easily track customer order history through the Customer CRM page. Follow these steps to access past and active orders:

How to View Customer Order History

  1. Access the Customer CRM: Locate the customer by searching their name, phone number, or email.

  2. Navigate to the ‘Orders’ Tab: Here, you’ll find two options:

    • Active Orders: Displays ongoing orders that have not yet been completed.

    • All Orders: Includes both active and completed orders, even those no longer on the Detail, Cleaning, Ready, or Pickups pages.

🤓 Use this feature to track customer order history, review past transactions, and ensure smooth service management.


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