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How to Delete an Order in CleanCloud
How to Delete an Order in CleanCloud

Learn how to permanently delete an order in CleanCloud from the Cleaning page. Follow these steps to remove active or completed orders.

Rafael avatar
Written by Rafael
Updated over a week ago

🗑️ Need to remove an order from CleanCloud? Follow these simple steps to permanently delete any order - active or completed.

Steps to Delete an Order

  1. Go to the Cleaning Page: Orders can only be deleted from the Cleaning tab, regardless of their current status (Detail, Cleaning, Pickups, or fully processed).

  2. Click "Update Order": Find this button in the top right corner of the page.

  3. Enter Order Details: In the pop-up window, enter:

    1. The Order ID you want to delete.

    2. A reason for deletion in the Notes field (if required).

  4. Select "Delete Order": From the Update drop-down menu, choose Delete Order.

  5. Confirm Deletion: Review the order details, then click Delete to finalize the action.


⚠️ Important Notes

  • This action cannot be undone: Deleted orders are permanently removed.

  • No bulk deletion: Orders must be deleted one at a time.

  • Admin Notification: A confirmation email will be sent to the admin.


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