Deleting a customer is important if you have a duplicate account or if a customer was created by mistake.
⚡ Tip: CleanCloud also offers a merge customer feature, allowing you to transfer all orders from one customer to another while deleting the duplicate account.
To Delete a Customer
Select the customer from the New Order page or from Settings → Search Page.
Click on the edit pencil next to the customer.
Click on Delete Customer at the bottom of the pop-up window (it appears in red).
View and Reactivate Deleted Customers
You can view and reactivate deleted customers directly from your CleanCloud settings:
Go to Settings → Admin → Admin Tools → View Deactivated Customers.
On the Deactivated Customers page, you will see a list of all deactivated customers.
Click the Reactivate button next to the required customer details to add the customer back to your live customer database.
Look for a Deleted Customer on Metrics
Go to Settings → Metrics.
Scroll down to Data Export.
Select Deactivated Customers from the dropdown menu and filter by the dates in the calendar.
Click the blue Export button.
Note: Deleting customers will not delete orders assigned to them; these will remain. Learn here how to delete an order.
💡 Need more help?
Explore our Help Center articles for answers. Contact us if you need further assistance.