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Find or Search for Order(s)
Rafael avatar
Written by Rafael
Updated over 2 years ago

Active Order

If you are looking for an order that is awaiting pickup, clean or collection you can use the search bar in the top right-hand corner of the screen. To do this follow the below instructions:

1. Click on the search box in the top right hand corner:

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2. Here you can then enter one of the following:

  • Order ID

  • Phone number

  • Text to find the order

  • Enter the customer name

2a. If you choose to enter the customer name, a dropdown list will appear and you will then be able to view all of the customers orders that are on the Clean and Ready Page. See the example below.

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2b. If you decide to use an order number, it will work as below:

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Completed Orders

To find a completed order you can use the Search page.

1. Go to Settings > Search.

2. On the Search page you can then narrow down the criteria using the drop downs and the necessary fields to find the customer information/order information that you are looking for.


💡 Need more help?

Find answers and get help from CleanCloud Help Centre.

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