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Find or Search for Orders in CleanCloud
Find or Search for Orders in CleanCloud

Quickly find active or completed orders in CleanCloud using the search bar or filters on the Search Page.

Rafael avatar
Written by Rafael
Updated over a week ago

Easily locate active and completed orders using CleanCloud’s search tools. Follow the steps below to find orders by customer details, order ID, or status.


Finding an Active Order

If an order is awaiting pickup, cleaning, or collection, quickly find it using the search bar (magnifying glass icon) in the top right corner of the New Order page.

Steps to Search for an Active Order

  1. Click on the search bar in the top-right corner of the screen.

  2. Enter one of the following details:

    • Order ID

    • Phone Number

    • Customer Name

    • Order Notes

Search by Customer Name

  • If you enter a customer’s name, a dropdown list will appear showing all their orders.

  • You can view and manage their active orders on the Cleaning and Ready page.

Search by Order ID

  • Enter the order number, and the system will instantly pull up the corresponding order details.


Finding a Completed Order

To search for an order that has already been completed, use the Search Page.

Steps to Find a Completed Order

  1. Navigate to Settings → 🔍 Search.

  2. Use the available filters and dropdowns to refine your search by:

    • Order Status

    • Customer Details

    • Advanced Filters

    • Date Range

🪄 Tip: The Search Page allows you to efficiently filter orders, track order progress, and manage payments - all in one place. Learn more in the Search Page Guide.


🛟 Need more help?

Explore our Help Center articles for answers. Contact us for further assistance.

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