How to Enable Preferences for Online Customers
Go to Settings → Admin → Pickup and Delivery → General Settings.
Under Customer Preferences To Request, enable the preferences you want to ask your customers during online sign-up. Available options include:
Shirt Presentation Preference
Trouser Presentation Preference
Starch Preference
Detergent Type Preference
Detergent Scent Preference
Fabric Softener Preference
Whites Wash Temperature Preference
Whites Dryer Heat Preference
Colors Wash Temperature Preference
Colors Dryer Heat Preference
Click the Submit button to save any changes.
How to Edit Preferences and Options
Navigate to Settings → Products → Preferences.
Select and Modify Preferences: Select the preference you want to edit. You can modify options within each preference section or add/delete options as needed.
Adding or Editing Preferences for a Customer in the POS
From the New Order page, select the customer and click the edit pencil icon next to their profile.
In the Edit Customer tab, under Order Preferences, select or update the preferences as needed.
🪄 Tip: You can also add preferences when creating a new customer by following the same steps.
Preferences on Receipts
Customer preferences can be printed on receipts for added clarity:
Navigate to Settings → Hardware Settings.
Customize Font Sizes: Adjust font sizes and set Notes to Normal to ensure preferences are clearly displayed.
🗒️ Notes:
Customer Access: Customers can view and update their preferences in their online accounts.
Staff Access: Store staff can modify customer preferences at any time.
Preference Visibility: Preferences appear in the customer profile, order notes, and can be printed on receipts.
Non-Exportable: Customer preferences are not exportable.
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