Simplify your customer experience with digital receipts. Follow these steps to set up email and SMS notifications, allow payments, and add QR codes to customer receipts.
Send Link to Digital Receipt
You can now easily provide customers with a link to their digital receipt. Customize your notification preferences in Settings > Admin > Notifications > General Settings. Choose when to send notifications, such as for order creation or when orders are ready.
Note: Please be aware that if multiple orders are involved, the link won't be included as we currently do not support receipts for multiple orders.
Email Setup
To send a digital receipt link via email, follow these steps:
Go to Settings > Admin > Notifications > Email.
Enable 'Send Link to Digital Receipt' and click 'Submit'.
SMS Setup
To send a digital receipt link via SMS, follow these steps:
Navigate to Settings > Admin > Notifications > SMS.
Enable 'Send Link to Digital Receipt' and click 'Submit'.
👉 Pro Tip: Ensure you have SMS credits by purchasing them in Settings > Admin > Notifications > SMS > SMS Credits > 'Buy SMS Credits'.
Online Payment Option
If your store has a payment integration, customers can pay online via the digital receipt page they receive via Email or SMS.
They'll have options to 'Add Card' or 'Pay With Saved Card'.
QR Code Setup
To enable QR codes on customer receipts for easy access to digital/E-Receipts:
Visit Settings > Hardware > Receipt Printer.
Enable 'Print QR for E-Receipt' and click 'Submit'.
Note: QR codes are printable on thermal receipt printers only and won't work with garment tags or laser/inkjet printers.
Include Photos
Uploaded POS or Driver App photos will appear on digital receipts for added context.
💡 Tip
Need more help?
Explore our Help Center articles for answers. Contact us if you need further assistance.