Overview
You can easily add, manage, and edit products and prices from Settings → Products.
This page allows you to:
Add new products
Edit existing ones
Adjust pricing
Organize your product list for efficient order management
Adding or editing products
How to add a product
Go to Settings → Products.
Click Add Product in the top-right corner.
Fill in the required details (see the field descriptions below).
Click Add Product to save.
✍️ To edit a product, click the pencil icon next to the product name to update or modify its details.
Product details
Field | Description |
Product Name | The name of your product as it will appear in the POS. |
Section | The section or category where this product appears on the New Order page. |
Button Image | Choose an icon from the gallery or upload your own image. |
Overlay Text | Optional text displayed under the product button for quick identification. |
Product types
Type | Description |
Normal | Standard product added by quantity. |
Parent | A main product with child products that appear in a popup when selected. |
Weight | For weight-based products, where weight is entered manually. |
Price per Square Meter/Feet | For area-based pricing. |
Gift Card | Used to sell physical or digital gift cards. |
Add Customer Credit | Used to sell store credit. Combine with custom multipliers to offer promotions or loyalty rewards. |
✨ Update: Pricing improvements now allow customers to see how prices are calculated, such as Wash Dry Fold – $2.50/lb.
Pricing fields
Field | Description |
Price | The standard price per unit. |
Express Price | The price for rush or express orders when the Express toggle is active. |
Cost Price | The amount charged to you (used for profit tracking). |
Minimum Price | Ensures minimum charges for services such as laundry per pound. |
Additional settings
Setting | Description |
Pieces per Product | Number of garment tags printed per product. |
Extra Days | Adds extra days to the ready-by date for products needing more processing time. 📌 Note: This feature does not apply to orders placed through the customer app. It only works in the web tool or POS. |
Order | Determines the order in which the product appears on the New Order page. |
ID / SKU | Unique identifier or stock-keeping unit for the product. |
Release Form | Automatically prints a release form when this product is added to an order. |
Slot Space | Defines the space an item occupies in a conveyor slot. |
Conveyor Priority | Sets the extraction priority for conveyor systems. |
Conveyor Bag | Specifies handling instructions for conveyor systems. |
Skip Conveyor | Prevents the product from being sent to Auto Assembly Conveyors. |
Active | Toggles the product’s availability. Inactive products won’t appear online or in POS. |
Online | Displays the product in your Online Store or Pickup & Delivery App. Uncheck this to make a POS-only product. |
Require Heat Seal | Prompts staff to add a heat seal barcode. |
Tax Exempt | Exempts the product from sales tax. |
After making changes, click the blue Update button at the bottom of the page to apply them.
📌 Note: You cannot create a product that appears only online without appearing in the POS.
To make a product POS-only, uncheck the Online toggle.
If a product is Inactive, it won’t appear online even if the Online toggle is enabled.
Quick pricing adjustments
You can quickly update product prices directly from the Products page:
Click the current Price or Express Price field.
Enter a new value.
Press Enter to save.
📌 Note: This change applies to both the default and custom Price Lists.
🛟 Need more help?
Explore our Help Center articles for answers. Contact us for further assistance.