Overview

You can easily add, manage, and edit products and prices from Settings → Products.

This page allows you to:

Adding or editing products

✍️ To edit a product, click the pencil icon next to the product name to update or modify its details.

Field	Description
Product Name	The name of your product as it will appear in the POS.
Section	The section or category where this product appears on the New Order page.
Button Image	Choose an icon from the gallery or upload your own image.
Overlay Text	Optional text displayed under the product button for quick identification.

Type	Description
Normal	Standard product added by quantity.
Parent	A main product with child products that appear in a popup when selected.
Weight	For weight-based products, where weight is entered manually.
Price per Square Meter/Feet	For area-based pricing.
Gift Card	Used to sell physical or digital gift cards.
Add Customer Credit	Used to sell store credit. Combine with custom multipliers to offer promotions or loyalty rewards.

✨ Update: Pricing improvements now allow customers to see how prices are calculated, such as Wash Dry Fold – $2.50/lb.

Field	Description
Price	The standard price per unit.
Express Price	The price for rush or express orders when the Express toggle is active.
Cost Price	The amount charged to you (used for profit tracking).
Minimum Price	Ensures minimum charges for services such as laundry per pound.

Setting	Description
Pieces per Product	Number of garment tags printed per product.
Extra Days	Adds extra days to the ready-by date for products needing more processing time. 📌 Note: This feature does not apply to orders placed through the customer app. It only works in the web tool or POS.
Order	Determines the order in which the product appears on the New Order page.
ID / SKU	Unique identifier or stock-keeping unit for the product.
Release Form	Automatically prints a release form when this product is added to an order.
Slot Space	Defines the space an item occupies in a conveyor slot.
Conveyor Priority	Sets the extraction priority for conveyor systems.
Conveyor Bag	Specifies handling instructions for conveyor systems.
Skip Conveyor	Prevents the product from being sent to Auto Assembly Conveyors.
Active	Toggles the product’s availability. Inactive products won’t appear online or in POS.
Online	Displays the product in your Online Store or Pickup & Delivery App. Uncheck this to make a POS-only product.
Require Heat Seal	Prompts staff to add a heat seal barcode.
Tax Exempt	Exempts the product from sales tax.

After making changes, click the blue Update button at the bottom of the page to apply them.

📌 Note: You cannot create a product that appears only online without appearing in the POS.

To make a product POS-only, uncheck the Online toggle.
If a product is Inactive, it won’t appear online even if the Online toggle is enabled.