This guide covers all aspects of products and pricing in CleanCloud, helping you efficiently manage and customize your offerings. If you ever get stuck, refer to this guide before reaching out to support.
Parent & Child Products
Parent & Child Products
How to Create Parent & Child Products
You're in the perfect spot if you want to create product folders!
Parent/child products help you organize items on your New Order Page, making it easier to manage large product lists. For example, "Duvet Covers" can be the parent product, with "Duvet Single," "Duvet Double," "Duvet King," and "Duvet Queen" as child products.
To create parent/child products:
Go to Settings → Products and click the "Add Product" button.
Enter a Name for the parent product.
Select "Parent" as the Product Type.
In the Child Products field, select the items to be grouped under this parent.
Click "Add Product" to save.
📌 How It Works:
On the New Order Page, clicking a parent product expands the group, showing all child products. Clicking the "X" collapses the view.
Custom Products
Custom Products
How to Add a Custom Product
On the New Order Page, click the "+ Item" icon.
A pop-up will appear asking for product details such as Name, Quantity, Price, and Pieces.
Fill in the required fields and submit the custom product.
📌 Best Practice: Use this feature sparingly. If you frequently add the same custom item, consider adding it as a standard product for better tracking and reporting.
Adding an SKU to a Product
Adding an SKU to a Product
To assign an SKU (Stock Keeping Unit) to a product:
Navigate to Settings → Products.
Add a new product or edit an existing one.
Enter the SKU in the ID/SKU field.
Click Submit to save the changes.
Setting a Minimum Product Price
Setting a Minimum Product Price
For businesses that charge a minimum per pound or kilogram (e.g., laundry services), set a minimum price as follows:
Go to Settings → Products.
Find the section where you want to add or edit the product.
Click Add Product for a new product or edit an existing product.
Enter the Minimum Price in the appropriate field.
Click Submit to finalize the changes.
Distanced-Based Pricing (Square Meter/Feet)
Distanced-Based Pricing (Square Meter/Feet)
Adding Per Square Meter/Feet Products
For businesses that charge based on dimensions (e.g., rugs, carpets, curtains), CleanCloud allows you to set Price Per Square Meter/Feet.
Navigate to Settings → Products.
Click Add Product or edit an existing one.
Under Order Type, select Price Per Square Meter / Feet.
Click Submit to save the changes.
📌 How It Works:
On the New Order Page, selecting the product prompts a Dimensions Popup where you enter width and height. The system then calculates the total price.
Adding the Cost Price
Adding the Cost Price
To track product cost and profitability:
Go to Settings → Products.
Click Add Product or edit an existing one.
Enter the Cost Price in the designated field.
Click Submit to save the changes.
Online Status of a Product
Online Status of a Product
You can choose if a product is available online for customers to see, follow these steps to remove the product from online visibility.
Navigate to Settings → Products.
Click the pencil icon to Edit the product.
Check or Uncheck the Online toggle.
Click Submit to save the changes.
🛟 Need more help?
Explore our Help Center articles for answers. Contact us for further assistance.