Activate Your Weight Scale
Rafael Cardoso avatar
Written by Rafael Cardoso
Updated over a week ago

CleanCloud supports Serial and USB HID-Compliant Weight Scales on PC. It also works with Macs but is less reliable.

To activate your weight scale (USB):

  1. Make sure you have QZTray installed and running on your PC or Mac. If you do have it installed you can install it from https://qz.io/download

  2. Plug your scale into your computer by USB and make sure it is turned on

  3. Go to Settings > Hardware and select the Weight Scale section

  4. Select USB (HID-Compliant) as the Port

  5. Click the Find Vendor ID for Scale button

  6. Select your scale from the list of devices

  7. One selected scroll down and press the Update button

To activate your weight scale (Serial):

  1. Make sure you have QZTray installed and running on your PC or Mac. If you do have it installed you can install it from https://qz.io/download

  2. Plug your scale into your computer using the Serial Port or a Serial->USB adapter and make sure it is turned on

  3. Go to Settings > Hardware and select the Weight Scale section

  4. Select the correct Serial Port (e.g. COM1) that the weight scale is connected to

  5. Scroll down and press the Update button

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