⚠️ Warning ⚠️
This guide should not be used with Star webPRNT printers. If using a webPRNT printer, please refer to the appropriate guide.
The Star TSP100 does not work with macOS. This guide is for Star SP700 (USB) or TSP650II (USB).
Getting Started
Install the Star CUPS Driver
Connect the Printer: Make sure the printer is on and connected via USB.
Download the Driver: Download the Star CUPS driver from the official site.
Install the Driver:
Unzip the downloaded driver file.
Open the folder and run the starcupsdrv-4.2.0.pkg file.
Follow the installation instructions, then restart your computer when prompted.
Check Printer Installation
Verify Installation:
After restarting, go to System Preferences → Printers & Scanners.
Check for the printer (e.g., Star SP742 (STR-001)). Take note of the exact name, as it will be needed later.
If the printer is not listed, wait a few minutes and refresh the list.
Download and Install QZTray
Download QZTray: Download the latest version from https://qz.io/download/.
Run Installer: Follow the installation wizard.
If prompted, install Java, then resume and finish the QZTray installation.
QZTray in System Tray: Once installed, QZTray will be visible in your system tray.
Configuring the Printer in CleanCloud
Login to CleanCloud: Go to Settings → Hardware.
Add Your Printer:
Scroll to the Receipt Printer section.
Select Star as the manufacturer, then click Find Printer and choose the printer from the list.
Enable Auto Print Receipt and Print Barcode as needed.
Update and Test: Press Update. Your printer is now ready—try printing a test order!
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Explore our Help Center articles for answers. Contact us for further assistance.