All Collections
Printer Setup
PC Printers
Samsung Bixolon / Rio / Posiflex Printer for PC (USB)
Samsung Bixolon / Rio / Posiflex Printer for PC (USB)
Rafael Cardoso avatar
Written by Rafael Cardoso
Updated over a week ago

First - Install printer according to manufacturer guidelines

  1. Follow the instructions that came with your printer to install your printer in Windows

  2. Go to Devices and Printers in Windows and write down the exact name of the printer (e.g. it will be something like BIXOLON SRP-350plusII)

Second - Download and Install QZTray

  1. Download and Install QZ Tray from https://qz.io/download/

  2. (Note that if you install any more printers in the future you will have to restart QZTray so it can find the new printer)

Third - Add to CleanCloud

  1. Login to your CleanCloud account. Go to Settings > Hardware

  2. Select Epson from the printer drop down menu for either Garment Tag / Receipt printer

  3. Enter the printer name that was in Devices and Printers (e.g. BIXOLON SRP-350plusII) from the Second step into the printer class name section Select auto print garment tag / receipt if you wish.

  4. Press the Update button

  5. Printer is ready to use. Try making a dummy order.

Did this answer your question?