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How to Set Up a Samsung Bixolon/Rio/Posiflex Printer on a Windows PC (USB)
How to Set Up a Samsung Bixolon/Rio/Posiflex Printer on a Windows PC (USB)

Step-by-step guide to set up your Samsung Bixolon, Rio, or Posiflex printer using a USB connection on a Windows PC.

George avatar
Written by George
Updated over a month ago

Getting Started

Install the Printer

  • Ensure the printer is unplugged.

  • Insert the installation media that came with the printer or download the driver.

  • Run the installation wizard to complete the setup.

  • Plug your printer into the computer and switch it on.

  • Go to Control Panel → Devices and Printers to verify that the printer is listed.


Download and Install QZTray

Download and install QZTray, an application that allows CleanCloud to connect to your printer via a web browser. Follow this QZTray setup guide for detailed installation instructions, and ensure that QZTray is running in the background on your computer.


Configuring the Printer in CleanCloud

  • Log in to CleanCloud and go to Settings → Hardware.

  • Scroll to the Receipt Printer section.

  • Select the printer manufacturer and click Find Printer.

  • Choose the installed printer from the list.

  • Enable Auto Print Receipt and Print Barcode as needed.

  • Press Update. If this is the first printer setup, a permission box will appear. Check Always Allow and press OK.

✅ Your Printer is Ready to Use!

Try creating an order to test the printer and ensure everything is working smoothly.


⚠️ Troubleshooting

If you encounter any issues:


🛟 Need more help?

Explore our Help Center articles for answers. Contact us for further assistance.

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