Getting Started
Install the Printer
Ensure the printer is unplugged.
Insert the installation media that came with the printer or download the driver.
Run the installation wizard to complete the setup.
Plug your printer into the computer and switch it on.
Go to Control Panel → Devices and Printers to verify that the printer is listed.
Download and Install QZTray
Download and install QZTray, an application that allows CleanCloud to connect to your printer via a web browser. Follow this QZTray setup guide for detailed installation instructions, and ensure that QZTray is running in the background on your computer.
Configuring the Printer in CleanCloud
Log in to CleanCloud and go to Settings → Hardware.
Scroll to the Receipt Printer section.
Select the printer manufacturer and click Find Printer.
Choose the installed printer from the list.
Enable Auto Print Receipt and Print Barcode as needed.
Press Update. If this is the first printer setup, a permission box will appear. Check Always Allow and press OK.
✅ Your Printer is Ready to Use!
Try creating an order to test the printer and ensure everything is working smoothly.
⚠️ Troubleshooting
If you encounter any issues:
Refer to the Printer Setup Troubleshooting Guide for common problems and solutions.
Verify that QZTray is running, and that the printer appears correctly in Devices and Printers.
🛟 Need more help?
Explore our Help Center articles for answers. Contact us for further assistance.